Recall 22V-255: 2020–2022 Ford Explorer Hybrid, 2020–2021 Ford Explorer Intercept Hybrid and 2 more
Ford Motor Company recall for power train, reported to NHTSA on Apr 14, 2022, covering about 252,936 vehicles.
The problem
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
The risk
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
The fix
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Ford Motor Company |
|---|---|
| Component | Power Train › Axle Assembly Power Train › Driveline › Driveshaft |
| Recall started by | the manufacturer |
| NHTSA campaign number | 22V255000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Ford Explorer Hybrid | 2020, 2021, 2022 | All years |
| Ford Explorer Intercept Hybrid | 2020, 2021 | All years |
| Ford Explorer Phev | 2020, 2021, 2022 | All years |
| Ford Explorer Police Intercept | 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 22V-255?
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
How is recall 22V-255 fixed?
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.