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2021 Ford Escape Phev recalls and problems

The 2021 Ford Escape Phev has 1 safety recall and 22 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls
1
Complaints
22
Crashes / fires
1 / 0
Injuries / deaths
1 / 0

Recalls may cover only some 2021 Ford Escape Phev vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2021 Ford Escape Phev recalls

Recall 25V-789: Electrical System

Reported Nov 14, 2025 · 20,558 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Fix: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

2021 Ford Escape Phev problems reported by owners

Problem areaReports
Electrical System8
Engine8
Power Train3
Structure2
Service Brakes2
Hybrid Propulsion System1
Unknown or Other1
Visibility/Wiper1
Air Bags1
Seat Belts1
Fuel/Propulsion System1
Vehicle Speed Control1

Most reported parts

  • Structure › Body › Hatchback/Liftgate — 1
  • Structure › Body — 1
  • Forward Collision Avoidance › Adaptive Cruise Control — 1

Typical mileage at the time of the problem: 32,200 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2021 Ford Escape Phev complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · reported Aug 24, 2026
Power train lost during driving, suddenly the car lost the power and a light in the dashboard start blinking, it recovers after a few times turning it on and off, seems to be triggered by brake pedal press, car has been having issues since Oct 2025 after unplugged it
Electrical System · reported May 28, 2025
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Electrical System · reported Apr 11, 2025
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer stated the remedy was expected to be available second quarter of 2025; however, it could not give an exact date. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical System · reported Apr 9, 2025
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical System · at 51,988 miles · reported Feb 27, 2025
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that after coasting out of the garage the vehicle stalled, the shifter seized in park(P), and the message “Stop Safely Now” was displayed on the instrument panel. The vehicle was towed to another…

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Frequently asked questions

Does the 2021 Ford Escape Phev have any recalls?

Yes — NHTSA lists 1 recall for the 2021 Ford Escape Phev: 25V-789 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2021 Ford Escape Phev?

Owners report electrical system problems most often (8 reports), followed by engine (8). The typical mileage when problems were reported is about 32,200 miles.

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.