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2020 Ford Escape Phev recalls and problems

The 2020 Ford Escape Phev has 1 safety recall and 1 owner complaint filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls
1
Complaints
1
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2020 Ford Escape Phev vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Ford Escape Phev recalls

Recall 25V-789: Electrical System

Reported Nov 14, 2025 · 20,558 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Fix: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

2020 Ford Escape Phev problems reported by owners

Problem areaReports
Unknown or Other1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Ford Escape Phev complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Unknown or Other · reported Nov 28, 2021
Ruido en la parte frontal cuando manejo en cuidad, se llevó al dealer y no pueden precisar cual es el problema, solo me mencionaron que no tienen nada que ver con algo suelto ni nada que vaya a afectar la seguridad. No pidieron dejar la unidad para evaluación pero me dejan sin carro por varias semanas porque tienen demasiados vehículos en turno. No acepte porque no puedo quedarme sin vehículo por tantos días y tampoco me ofrecieron otro vehículo por el tiempo que tome la evaluación y reparar el problema. El plástico que cubre la bolsa de aire de la parte de atrás pasajero detrás del…

Other Ford Escape Phev years

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Compare all Ford Escape Phev years · All Ford models

Frequently asked questions

Does the 2020 Ford Escape Phev have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Ford Escape Phev: 25V-789 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Ford Escape Phev?

Owners report unknown or other problems most often (1 reports).

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.