2020 Dodge Durango recalls and problems
The 2020 Dodge Durango has 2 safety recalls and 56 owner complaints filed with NHTSA. Recall repairs are free at any Dodge dealer.
Recalls may cover only some 2020 Dodge Durango vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Dodge Durango recalls
Recall 21V-280: Air Bags
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Risk: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Fix: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Recall 20V-191: Back Over Prevention
Problem: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
2020 Dodge Durango problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Exterior Lighting | 23 | |
| Electrical System | 9 | |
| Engine | 7 | |
| Unknown or Other | 6 | |
| Structure | 4 | |
| Steering | 3 | |
| Vehicle Speed Control | 3 | |
| Service Brakes | 3 | |
| Power Train | 3 | |
| Air Bags | 3 | |
| Wheels | 2 | |
| Seat Belts | 2 |
Most reported parts
- Structure › Body — 3
- Structure › Body › Hatchback/Liftgate — 1
- Exterior Lighting › Tail Lights — 1
- Seats › Front Assembly › Seat Heater/Cooler — 1
Typical mileage at the time of the problem: 29,980 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2020 Dodge Durango complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Dodge Durango years
Frequently asked questions
Does the 2020 Dodge Durango have any recalls?
Yes — NHTSA lists 2 recalls for the 2020 Dodge Durango: 21V-280 (air bags), 20V-191 (back over prevention). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2020 Dodge Durango?
Owners report exterior lighting problems most often (23 reports), followed by electrical system (9). The typical mileage when problems were reported is about 29,980 miles.
Are Dodge recall repairs free?
Yes. Safety recall repairs are free at authorized Dodge dealers, whether you are the first owner or bought the car used.