2020 Crossroads Cruiser recalls and problems
The 2020 Crossroads Cruiser has 3 safety recalls. Recall repairs are free at any Crossroads dealer.
Recalls may cover only some 2020 Crossroads Cruiser vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Crossroads Cruiser recalls
Recall 20V-037: Electrical System
Problem: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
Risk: In the event of a short circuit in the wiring, there may be an increased risk of fire.
Fix: Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
Recall 19V-596: Trailer Hitches
Problem: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.
Risk: In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-358.
Recall 19V-440: Equipment
Problem: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.
Risk: If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury.
Fix: Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-355.
Other Crossroads Cruiser years
Compare all Crossroads Cruiser years · All Crossroads models
Frequently asked questions
Does the 2020 Crossroads Cruiser have any recalls?
Yes — NHTSA lists 3 recalls for the 2020 Crossroads Cruiser: 20V-037 (electrical system), 19V-596 (trailer hitches), 19V-440 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are Crossroads recall repairs free?
Yes. Safety recall repairs are free at authorized Crossroads dealers, whether you are the first owner or bought the car used.