Recall 19V-440: 2020 Crossroads Cruiser

Keystone RV Company recall for equipment, reported to NHTSA on Jun 11, 2019, covering about 54 vehicles.

NHTSA number
19V-440
Report date
Jun 11, 2019
Vehicles affected
54
Owners notified
Jul 12, 2019

The problem

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.

The risk

If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury.

The fix

Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-355.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerKeystone RV Company
ComponentEquipment › Recreational Vehicle/Trailer › Lpg Systems › Furnace
Recall started bythe manufacturer
NHTSA campaign number19V440000

Vehicles in this recall

VehicleModel years
Crossroads Cruiser2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-440?

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.

How is recall 19V-440 fixed?

Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-355.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.