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2021 Chrysler Pacifica Plug-In Hybrid recalls and problems

The 2021 Chrysler Pacifica Plug-In Hybrid has 1 safety recall and 26 owner complaints filed with NHTSA. Recall repairs are free at any Chrysler dealer.

Urgent: recall 24V-538 carries a "park outside" warning. Contact a dealer before driving.
Recalls
1
Complaints
26
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2021 Chrysler Pacifica Plug-In Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2021 Chrysler Pacifica Plug-In Hybrid recalls

Recall 24V-538: Hybrid Propulsion System

Park outsideReported Jul 18, 2024 · 3,606 vehicles affected · Chrysler (FCA US, LLC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Risk: A vehicle fire increases the risk of injury.

Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

2021 Chrysler Pacifica Plug-In Hybrid problems reported by owners

Problem areaReports
Electrical System13
Hybrid Propulsion System11
Back Over Prevention8
Engine5
Power Train3

Most reported parts

  • Electrical System › Propulsion System › Inverter — 1

Typical mileage at the time of the problem: 35,194 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2021 Chrysler Pacifica Plug-In Hybrid complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Back Over Prevention · at 65,000 miles · reported May 19, 2026
The contact owns a 2021 CHRYSLER Pacifica. The contact received notification of NHTSA Campaign Number: (24V436000 (BACK OVER PREVENTION) however, the recall repair was done; but the issue reoccurred a month later. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 65,000.
Electrical System · at 41,000 miles · reported Dec 1, 2025
The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The dealer replaced the power inverter module (PIM); however, the failure persisted. The dealer determined that the hybrid battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.
Back Over Prevention · at 40,000 miles · reported Jul 7, 2025
The contact owns a 2021 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the dealer refused to perform the recall repair unless the radio was replaced. The dealer informed the contact that the radio was blocking the update from being completed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. Parts distribution disconnect.
Power Train · at 45,000 miles · reported Feb 24, 2025
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while reversing into a parking space at approximately 2 MPH, the service transmission warning light illuminated, and the transmission shift knob was flashing. The contact stated that the vehicle had ceased to move. The contact stated that the parking brake light was illuminated. The contact attempted to turn off the vehicle, but the vehicle failed to shut off. The contact attempted to shift between reverse and drive; however, the vehicle failed to respond. The contact stated that the vehicle finally shut off. The contact had…
Back Over Prevention · reported Feb 6, 2025
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Other Chrysler Pacifica Plug-In Hybrid years

2026202520242023202220212020201920182017

Compare all Chrysler Pacifica Plug-In Hybrid years · All Chrysler models

Frequently asked questions

Does the 2021 Chrysler Pacifica Plug-In Hybrid have any recalls?

Yes — NHTSA lists 1 recall for the 2021 Chrysler Pacifica Plug-In Hybrid: 24V-538 (hybrid propulsion system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2021 Chrysler Pacifica Plug-In Hybrid?

Owners report electrical system problems most often (13 reports), followed by hybrid propulsion system (11). The typical mileage when problems were reported is about 35,194 miles.

Are Chrysler recall repairs free?

Yes. Safety recall repairs are free at authorized Chrysler dealers, whether you are the first owner or bought the car used.