2019 Chrysler Pacifica Plug-In Hybrid recalls and problems
The 2019 Chrysler Pacifica Plug-In Hybrid has 2 safety recalls and 45 owner complaints filed with NHTSA. Recall repairs are free at any Chrysler dealer.
Recalls may cover only some 2019 Chrysler Pacifica Plug-In Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2019 Chrysler Pacifica Plug-In Hybrid recalls
Recall 24V-538: Hybrid Propulsion System
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Recall 20V-334: Electrical System
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Risk: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Fix: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
2019 Chrysler Pacifica Plug-In Hybrid problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Electrical System | 22 | |
| Power Train | 15 | |
| Unknown or Other | 14 | |
| Engine | 13 | |
| Hybrid Propulsion System | 5 | |
| Fuel/Propulsion System | 4 | |
| Vehicle Speed Control | 3 | |
| Steering | 3 | |
| Electronic Stability Control (ESC) | 1 | |
| Service Brakes | 1 | |
| Wheels | 1 | |
| Forward Collision Avoidance | 1 |
Most reported parts
- Electrical System › Adas › Autonomous/Self Driving › Software — 1
- Forward Collision Avoidance › Adaptive Cruise Control — 1
Typical mileage at the time of the problem: 13,860 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2019 Chrysler Pacifica Plug-In Hybrid complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Chrysler Pacifica Plug-In Hybrid years
Compare all Chrysler Pacifica Plug-In Hybrid years · All Chrysler models
Frequently asked questions
Does the 2019 Chrysler Pacifica Plug-In Hybrid have any recalls?
Yes — NHTSA lists 2 recalls for the 2019 Chrysler Pacifica Plug-In Hybrid: 24V-538 (hybrid propulsion system), 20V-334 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2019 Chrysler Pacifica Plug-In Hybrid?
Owners report electrical system problems most often (22 reports), followed by power train (15). The typical mileage when problems were reported is about 13,860 miles.
Are Chrysler recall repairs free?
Yes. Safety recall repairs are free at authorized Chrysler dealers, whether you are the first owner or bought the car used.