2012 Chevrolet Suburban recalls and problems
The 2012 Chevrolet Suburban has 4 safety recalls and 101 owner complaints filed with NHTSA. Recall repairs are free at any Chevrolet dealer.
Recalls may cover only some 2012 Chevrolet Suburban vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2012 Chevrolet Suburban recalls
Recall 21V-054: Air Bags
Problem: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Recall 21V-051: Air Bags
Problem: General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
Recall 14V-827: Electrical System
Problem: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Fix: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Recall 12V-112: Steering
Problem: General motors (Gm) is recalling certain model year 2012 chevrolet express and suburban vehicles, and gmc savana and yukon xl heavy duty vehicles. The steering gear pitman shaft may not have been adequately hardened and could fracture.
Risk: If this condition occurs, a loss of steering could result, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will inspect the steering gear and, if necessary, replace the steering gear pitman shaft. This service will be performed free of charge. The safety recall is expected to begin on april 4, 2012.
2012 Chevrolet Suburban problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Unknown or Other | 38 | |
| Air Bags | 26 | |
| Structure | 24 | |
| Engine | 12 | |
| Electrical System | 10 | |
| Power Train | 5 | |
| Wheels | 4 | |
| Tires | 3 | |
| Service Brakes | 3 | |
| Steering | 3 | |
| Electronic Stability Control (ESC) | 3 | |
| Visibility | 2 |
Most reported parts
- Structure › Body — 21
- Visibility › Sun/Moon Roof Assembly — 1
- Visibility › Glass, Side/Rear — 1
- Wheels › Rim — 1
- Structure › Body › Door — 1
- Fuel System, Gasoline › Delivery › Fuel Pump — 1
- Air Bags › Side/Window — 1
- Structure › Interior Panels › Dashboard — 1
Typical mileage at the time of the problem: 66,600 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2012 Chevrolet Suburban complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Chevrolet Suburban years
Frequently asked questions
Does the 2012 Chevrolet Suburban have any recalls?
Yes — NHTSA lists 4 recalls for the 2012 Chevrolet Suburban: 21V-054 (air bags), 21V-051 (air bags), 14V-827 (electrical system), 12V-112 (steering). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2012 Chevrolet Suburban?
Owners report unknown or other problems most often (38 reports), followed by air bags (26). The typical mileage when problems were reported is about 66,600 miles.
Are Chevrolet recall repairs free?
Yes. Safety recall repairs are free at authorized Chevrolet dealers, whether you are the first owner or bought the car used.