2021 Cadillac Escalade NA recalls and problems

The 2021 Cadillac Escalade NA has 4 safety recalls and 17 owner complaints filed with NHTSA. Recall repairs are free at any Cadillac dealer.

Recalls
4
Complaints
17
Crashes / fires
1 / 1
Injuries / deaths
0 / 0

Recalls may cover only some 2021 Cadillac Escalade NA vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2021 Cadillac Escalade NA recalls

Recall 21V-739: Fuel System, Gasoline

Reported Sep 23, 2021 · 14,939 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.

Risk: An engine stall increases the risk of a crash.

Fix: Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.

Recall 21V-455: Steering

Reported Jun 17, 2021 · 26,847 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

Risk: Increased steering effort, particularly at lower speeds, increases the risk of a crash.

Fix: The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

Recall 20V-811: Seat Belts

Reported Dec 23, 2020 · 470 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Risk: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Fix: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Recall 20V-790: Electrical System

Reported Dec 17, 2020 · 3,203 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."

Risk: If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.

Fix: The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.

2021 Cadillac Escalade NA problems reported by owners

Problem areaReports
Engine7
Electrical System3
Service Brakes3
Unknown or Other2
Forward Collision Avoidance2
Exterior Lighting2
Lane Departure1
Seat Belts1
Air Bags1
Structure1
Power Train1

Most reported parts

  • Forward Collision Avoidance › Automatic Emergency Braking — 1
  • Forward Collision Avoidance › Adaptive Cruise Control — 1
  • Lane Departure › Assist — 1
  • Exterior Lighting › Back Up Lights — 1
  • Structure › Body — 1

Typical mileage at the time of the problem: 514 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2021 Cadillac Escalade NA complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · at 39,000 miles · reported Nov 8, 2023
The contact owns a 2021 Cadillac Escalade. The contact stated that while driving approximately 70 MPH, the message "Service Transmission Now - Unable to Shift Soon" was displayed. The vehicle was later driven to the local dealer however, the cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was approximately 39,000.
Air Bags · reported Apr 19, 2023
On 2/21/23, at 1245, I hit the rear bumper of my 2021 Cadillac Escalade when I backed up after I had scraped the driver side of my door panel as I drive thru a gated parking area. I started driving forward, turned left onto the back row of parking area. Suddenly the car accelerated very fast like from 0-60 mph. I quickly tried to step on the brake but the car kept accelerating. I tried to steer the steering wheel away from a parked car that it was headed directly for. The steering wheel locked & wouldn’t turn. The car proceeded to hit a Hyundai. It knocked the Hyundai out of its way &…
Exterior Lighting · reported Apr 7, 2023
The contact owns a 2021 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 22V827000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN tool showed no present recall.
Service Brakes · reported Mar 1, 2023
My wife pulled out of a parking lot and was driving down the road at approximately 30mph when the brakes stopped working entirely. There was no response when she pushed on the brake pedal. The car displayed 3 warnings on the driver display: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED SERVICE STABILITRAK SERVICE TRAILER BRAKE SYSTEM My wife was able to coast into the next parking lot and go uphill to bring the car to a stop. If this had happened on the highway, this brake failure could have killed my wife and children because the BRAKES ENTIRELY STOPPED WORKING. This is a critical safety issue.…
Engine · reported Feb 25, 2023
As far as the findings from the diagnosis, the dealer advised that inspection found crank bearing failure. The engine has been ordered but does not have an ETA at this time.

Other Cadillac Escalade NA years

No other model years have data.

Compare all Cadillac Escalade NA years · All Cadillac models

Frequently asked questions

Does the 2021 Cadillac Escalade NA have any recalls?

Yes — NHTSA lists 4 recalls for the 2021 Cadillac Escalade NA: 21V-739 (fuel system, gasoline), 21V-455 (steering), 20V-811 (seat belts), 20V-790 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2021 Cadillac Escalade NA?

Owners report engine problems most often (7 reports), followed by electrical system (3). The typical mileage when problems were reported is about 514 miles.

Are Cadillac recall repairs free?

Yes. Safety recall repairs are free at authorized Cadillac dealers, whether you are the first owner or bought the car used.