Recall 21V-455: 2021 Cadillac Escalade ESV, 2021 Cadillac Escalade NA and 4 more
General Motors, LLC recall for steering, reported to NHTSA on Jun 17, 2021, covering about 26,847 vehicles.
The problem
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
The risk
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The fix
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | General Motors, LLC |
|---|---|
| Component | Steering › Steering Control Module |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V455000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Cadillac Escalade ESV | 2021 | All years |
| Cadillac Escalade NA | 2021 | All years |
| Chevrolet Suburban | 2021 | All years |
| Chevrolet Tahoe | 2021 | All years |
| GMC Yukon | 2021 | All years |
| GMC Yukon XL | 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-455?
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
How is recall 21V-455 fixed?
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.