2020 Audi Q5 recalls and problems
The 2020 Audi Q5 has 6 safety recalls and 25 owner complaints filed with NHTSA. Recall repairs are free at any Audi dealer.
Recalls may cover only some 2020 Audi Q5 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Audi Q5 recalls
Recall 23V-842: Electrical System
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Recall 22V-034: Tires, Suspension
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Fix: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Recall 21V-947: Structure, Electrical System
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Risk: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Fix: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Recall 21V-295: Suspension
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Fix: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Recall 20V-505: Seats
Problem: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Fix: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Recall 19V-737: Structure
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Risk: The detached trim may become a road hazard, increasing the risk of crash.
Fix: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
2020 Audi Q5 problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Electrical System | 8 | |
| Unknown or Other | 5 | |
| Engine | 4 | |
| Forward Collision Avoidance | 4 | |
| Seat Belts | 3 | |
| Steering | 3 | |
| Service Brakes | 2 | |
| Vehicle Speed Control | 2 | |
| Power Train | 2 | |
| Structure | 1 | |
| Visibility/Wiper | 1 | |
| Back Over Prevention | 1 |
Most reported parts
- Forward Collision Avoidance › Warnings — 2
- Forward Collision Avoidance › Automatic Emergency Braking — 2
- Structure › Body — 1
Typical mileage at the time of the problem: 2,300 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2020 Audi Q5 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Audi Q5 years
Frequently asked questions
Does the 2020 Audi Q5 have any recalls?
Yes — NHTSA lists 6 recalls for the 2020 Audi Q5: 23V-842 (electrical system), 22V-034 (tires, suspension), 21V-947 (structure, electrical system), 21V-295 (suspension), 20V-505 (seats) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2020 Audi Q5?
Owners report electrical system problems most often (8 reports), followed by unknown or other (5). The typical mileage when problems were reported is about 2,300 miles.
Are Audi recall repairs free?
Yes. Safety recall repairs are free at authorized Audi dealers, whether you are the first owner or bought the car used.