Recall 21V-947: 2018–2021 Audi Q5, 2022 Audi Q5 Sportback and 1 more
Volkswagen Group of America, Inc. recall for structure, reported to NHTSA on Dec 8, 2021, covering about 288,991 vehicles.
The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
The risk
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
The fix
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Volkswagen Group of America, Inc. |
|---|---|
| Component | Structure › Body Electrical System › Body Control Module/Bcm |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V947000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Audi Q5 | 2018, 2019, 2020, 2021 | All years |
| Audi Q5 Sportback | 2022 | All years |
| Audi SQ5 | 2018, 2019, 2020, 2021, 2022 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-947?
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
How is recall 21V-947 fixed?
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.