Recall 24V-930: 2019–2022 Mercedes-Benz Sprinter 1500, 2019–2022 Mercedes-Benz Sprinter 2500 and 2 more
Daimler Vans USA, LLC recall for electrical system, reported to NHTSA on Dec 13, 2024, covering about 697 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Electrical System › Instrument Cluster/Panel |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V930000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz Sprinter 1500 | 2019, 2020, 2021, 2022 | All years |
| Mercedes-Benz Sprinter 2500 | 2019, 2020, 2021, 2022 | All years |
| Mercedes-Benz Sprinter 3500 | 2019, 2020, 2021, 2022 | All years |
| Mercedes-Benz Sprinter 4500 | 2019, 2020, 2021, 2022 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-930?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
How is recall 24V-930 fixed?
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.