Recall 23V-875: 2019–2021 Freightliner Sprinter 1500, 2019–2021 Freightliner Sprinter 2500 and 6 more
Daimler Vans USA, LLC recall for structure, reported to NHTSA on Dec 21, 2023, covering about 3,739 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
The risk
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
The fix
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Structure › Critical Fasteners |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V875000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter 1500 | 2019, 2020, 2021 | All years |
| Freightliner Sprinter 2500 | 2019, 2020, 2021 | All years |
| Freightliner Sprinter 3500 | 2019, 2020, 2021 | All years |
| Freightliner Sprinter 4500 | 2019, 2020, 2021 | All years |
| Mercedes-Benz Sprinter 1500 | 2019, 2020, 2021 | All years |
| Mercedes-Benz Sprinter 2500 | 2019, 2020, 2021 | All years |
| Mercedes-Benz Sprinter 3500 | 2019, 2020, 2021 | All years |
| Mercedes-Benz Sprinter 4500 | 2019, 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-875?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
How is recall 23V-875 fixed?
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.