Recall 23V-478: 2022 Lexus NX450H+, 2021–2022 Toyota RAV4 Prime

Toyota Motor Engineering & Manufacturing recall for electrical system, reported to NHTSA on Jul 12, 2023, covering about 43,442 vehicles.

NHTSA number
23V-478
Report date
Jul 12, 2023
Vehicles affected
43,442
Owners notified
Dec 29, 2023

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.

The risk

A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.

The fix

Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerToyota Motor Engineering & Manufacturing
ComponentElectrical System › Propulsion System › Dc/Dc Converter
Recall started bythe manufacturer
NHTSA campaign number23V478000

Vehicles in this recall

VehicleModel years
Lexus NX450H+2022All years
Toyota RAV4 Prime2021, 2022All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-478?

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.

How is recall 23V-478 fixed?

Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.