Recall 22V-281: 2019–2021 Freightliner Sprinter 1500, 2019–2021 Freightliner Sprinter 2500 and 6 more
Daimler Vans USA, LLC recall for back over prevention, reported to NHTSA on Apr 27, 2022, covering about 12,086 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Back Over Prevention › Display Function |
| Recall started by | the manufacturer |
| NHTSA campaign number | 22V281000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter 1500 | 2019, 2020, 2021 | All years |
| Freightliner Sprinter 2500 | 2019, 2020, 2021 | All years |
| Freightliner Sprinter 3500 | 2019, 2020, 2021 | All years |
| Freightliner Sprinter 4500 | 2019, 2020, 2021 | All years |
| Mercedes-Benz Sprinter 1500 | 2019, 2020, 2021 | All years |
| Mercedes-Benz Sprinter 2500 | 2019, 2020, 2021 | All years |
| Mercedes-Benz Sprinter 3500 | 2019, 2020, 2021 | All years |
| Mercedes-Benz Sprinter 4500 | 2019, 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 22V-281?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
How is recall 22V-281 fixed?
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.