Recall 21V-972: 2019–2020 Freightliner Sprinter 1500, 2019–2020 Freightliner Sprinter 2500 and 6 more
Daimler Vans USA, LLC recall for electrical system, reported to NHTSA on Dec 15, 2021, covering about 48,400 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
The risk
Unintentional vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Electrical System › Software |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 21V972000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter 1500 | 2019, 2020 | All years |
| Freightliner Sprinter 2500 | 2019, 2020 | All years |
| Freightliner Sprinter 3500 | 2019, 2020 | All years |
| Freightliner Sprinter 4500 | 2019, 2020 | All years |
| Mercedes-Benz Sprinter 1500 | 2019, 2020 | All years |
| Mercedes-Benz Sprinter 2500 | 2019, 2020 | All years |
| Mercedes-Benz Sprinter 3500 | 2019, 2020 | All years |
| Mercedes-Benz Sprinter 4500 | 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-972?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
How is recall 21V-972 fixed?
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.