Recall 21V-235: 2019–2020 Freightliner Sprinter 1500, 2019–2020 Freightliner Sprinter 2500 and 6 more
Daimler Vans USA, LLC recall for electrical system, reported to NHTSA on Apr 5, 2021, covering about 1,285 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Electrical System › Instrument Cluster/Panel |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V235000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter 1500 | 2019, 2020 | All years |
| Freightliner Sprinter 2500 | 2019, 2020 | All years |
| Freightliner Sprinter 3500 | 2019, 2020 | All years |
| Freightliner Sprinter 4500 | 2019, 2020 | All years |
| Mercedes-Benz Sprinter 1500 | 2019, 2020 | All years |
| Mercedes-Benz Sprinter 2500 | 2019, 2020 | All years |
| Mercedes-Benz Sprinter 3500 | 2019, 2020 | All years |
| Mercedes-Benz Sprinter 4500 | 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-235?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
How is recall 21V-235 fixed?
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.