Recall 20V-756: 2019 Freightliner Sprinter (VS30), 2019 Freightliner Sprinter 1500 and 8 more
Daimler Vans USA, LLC recall for equipment, reported to NHTSA on Dec 8, 2020, covering about 9 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
The risk
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
The fix
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Equipment › Other › Owners/Service/Other Manual |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V756000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter (VS30) | 2019 | All years |
| Freightliner Sprinter 1500 | 2019 | All years |
| Freightliner Sprinter 2500 | 2019 | All years |
| Freightliner Sprinter 3500 | 2019 | All years |
| Freightliner Sprinter 4500 | 2019 | All years |
| Mercedes-Benz Sprinter (VS30) | 2019 | All years |
| Mercedes-Benz Sprinter 1500 | 2019 | All years |
| Mercedes-Benz Sprinter 2500 | 2019 | All years |
| Mercedes-Benz Sprinter 3500 | 2019 | All years |
| Mercedes-Benz Sprinter 4500 | 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-756?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
How is recall 20V-756 fixed?
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.