Recall 20V-110: 2019 Freightliner Sprinter 1500, 2019 Freightliner Sprinter 2500 and 6 more
Daimler Vans USA, LLC recall for steering, reported to NHTSA on Feb 25, 2020, covering about 25 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
The risk
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
The fix
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Steering › Column |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V110000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter 1500 | 2019 | All years |
| Freightliner Sprinter 2500 | 2019 | All years |
| Freightliner Sprinter 3500 | 2019 | All years |
| Freightliner Sprinter 4500 | 2019 | All years |
| Mercedes-Benz Sprinter 1500 | 2019 | All years |
| Mercedes-Benz Sprinter 2500 | 2019 | All years |
| Mercedes-Benz Sprinter 3500 | 2019 | All years |
| Mercedes-Benz Sprinter 4500 | 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-110?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
How is recall 20V-110 fixed?
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.