Recall 19V-693: 2018–2019 Mercedes-Benz Metris, 2018–2019 Mercedes-Benz Sprinter 1500 and 3 more
Daimler Vans USA, LLC recall for unknown or other, reported to NHTSA on Oct 2, 2019, covering about 19 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
The risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
The fix
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Unknown or Other |
| Recall started by | the manufacturer |
| NHTSA campaign number | 19V693000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz Metris | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 1500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 2500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 3500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 4500 | 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 19V-693?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
How is recall 19V-693 fixed?
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.