Recall 17V-821: 2010–2012 Dodge RAM 1500, 2010–2012 Dodge RAM 2500 and 8 more
Chrysler (FCA US LLC) recall for power train, reported to NHTSA on Dec 20, 2017, covering about 1,482,874 vehicles.
The problem
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
The risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
The fix
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Chrysler (FCA US LLC) |
|---|---|
| Component | Power Train › Automatic Transmission › Lever and Linkage › Column Shift |
| Recall started by | the manufacturer |
| NHTSA campaign number | 17V821000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Dodge RAM 1500 | 2010, 2011, 2012 | All years |
| Dodge RAM 2500 | 2010, 2011, 2012 | All years |
| Dodge RAM 3500 | 2010, 2011, 2012 | All years |
| Dodge RAM 4500 | 2011, 2012 | All years |
| Dodge RAM 5500 | 2011, 2012 | All years |
| Ram 1500 | 2009, 2013, 2014, 2015, 2016, 2017 | All years |
| Ram 2500 | 2013, 2014, 2015, 2016, 2017 | All years |
| Ram 3500 | 2013, 2014, 2015, 2016, 2017 | All years |
| Ram 4500 | 2013, 2014, 2015, 2016, 2017 | All years |
| Ram 5500 | 2013, 2014, 2015, 2016, 2017 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 17V-821?
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
How is recall 17V-821 fixed?
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.