Recall 16V-386: 2015–2016 Elkhart ECE3, 2015–2016 Elkhart ECE4 and 15 more

Forest River, Inc. recall for equipment adaptive/mobility, reported to NHTSA on Jun 1, 2016, covering about 406 vehicles.

NHTSA number
16V-386
Report date
Jun 1, 2016
Vehicles affected
406
Owners notified
Jul 11, 2016

The problem

Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Glaval Universal, Primetime, Sport, Titan, Titan II, Entourage, Legacy transit buses manufactured January 1, 2006, to April 29, 2016, 2015-2016 Elkhart ECE3, ECE4, ECG4 transit buses manufactured October 24, 2014, to September 9, 2015, and 2006-2016 Starcraft Bus Allstar, Allstar XL, Starlite, Quest, Quest XL, and StarTrans Senator II, Senator II HD, and PS/2 vehicles manufactured January 1, 2006, to April 29, 2016. These vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

The risk

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

The fix

Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on July 7, 2016. Owners may contact Forest River's customer service at 1-800-348-7440, or Ricon customer service at 1-818-267-3000. Forest River's number for this recall is 51-05132016-0197.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerForest River, Inc.
ComponentEquipment Adaptive/Mobility
Recall started bythe manufacturer
NHTSA campaign number16V386000

Vehicles in this recall

VehicleModel years
Elkhart ECE32015, 2016All years
Elkhart ECE42015, 2016All years
Elkhart ECG42015, 2016All years
Glaval Bus Entourage2014, 2015, 2016All years
Glaval Bus Legacy2014, 2015, 2016All years
Glaval Bus Primetime2014, 2015, 2016All years
Glaval Bus Titan2014, 2015, 2016All years
Glaval Bus Titan II2014, 2015, 2016All years
Glaval Bus Universal2014, 2015, 2016All years
Starcraft Bus Allstar2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016All years
Starcraft Bus Allstar XL2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016All years
Starcraft Bus Quest2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016All years
Starcraft Bus Quest XL2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016All years
Starcraft Bus Starlite2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016All years
Startrans PS22006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016All years
Startrans Senator II2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016All years
Startrans Senator II HD2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 16V-386?

Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Glaval Universal, Primetime, Sport, Titan, Titan II, Entourage, Legacy transit buses manufactured January 1, 2006, to April 29, 2016, 2015-2016 Elkhart ECE3, ECE4, ECG4 transit buses manufactured October 24, 2014, to September 9, 2015, and 2006-2016 Starcraft Bus Allstar, Allstar XL, Starlite, Quest, Quest XL, and StarTrans Senator II, Senator II HD, and PS/2 vehicles manufactured January 1, 2006, to April 29, 2016. These vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

How is recall 16V-386 fixed?

Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on July 7, 2016. Owners may contact Forest River's customer service at 1-800-348-7440, or Ricon customer service at 1-818-267-3000. Forest River's number for this recall is 51-05132016-0197.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.