Recall 15V-798: 2009 Coachmen Aurora, 2010–2014 Coachmen Encounter and 14 more
Forest River, Inc. recall for equipment, reported to NHTSA on Nov 25, 2015, covering about 9,687 vehicles.
The problem
Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
The risk
Unstable entry and exit steps increase the risk of injury.
The fix
Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
Notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Forest River, Inc. |
|---|---|
| Component | Equipment › Recreational Vehicle/Trailer |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 15V798000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Coachmen Aurora | 2009 | All years |
| Coachmen Encounter | 2010, 2011, 2012, 2013, 2014 | All years |
| Coachmen Mirada | 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Coachmen Prism | 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Coachmen Pursuit | 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Forest River Aviator | 2012, 2013, 2014, 2015 | All years |
| Forest River Cross Country | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Forest River Encore | 2009 | All years |
| Forest River FR3 | 2014 | All years |
| Forest River Georgetown | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Forest River Legend | 2007, 2008, 2009 | All years |
| Forest River Pathfinder | 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Forest River Ridgeview | 2008, 2009, 2010, 2011, 2012 | All years |
| Forest River Solera | 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Georgie Boy Cruise Master | 2008, 2009 | All years |
| Sportscoach Elite | 2009 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 15V-798?
Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
How is recall 15V-798 fixed?
Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.