Recall 15V-271: 2011–2016 Kenworth 963, 2011–2016 Kenworth C500 and 9 more
PACCAR Incorporated recall for visibility, reported to NHTSA on May 8, 2015, covering about 104,807 vehicles.
The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.
The risk
As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.
The fix
PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWF.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | PACCAR Incorporated |
|---|---|
| Component | Visibility › Windshield Wiper/Washer › Motor |
| Recall started by | the manufacturer |
| NHTSA campaign number | 15V271000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Kenworth 963 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Kenworth C500 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Kenworth C540 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Kenworth C550 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Kenworth T270 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Kenworth T370 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Kenworth T440 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Kenworth T470 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Kenworth T660 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Kenworth T800 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Kenworth W900 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 15V-271?
PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.
How is recall 15V-271 fixed?
PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWF.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.