Recall 12V-006: 2004–2005 Ford Freestar, 2004–2005 Mercury Monterey

FORD MOTOR COMPANY recall for power train, reported to NHTSA on Jan 9, 2012, covering about 206,452 vehicles.

NHTSA number
12V-006
Report date
Jan 9, 2012
Vehicles affected
206,452
Owners notified
Jun 29, 2012

The problem

Ford is recalling certain model year 2004 and 2005 ford freestar and mercury monterey vehicles. The torque converter output shaft may fail.

The risk

This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.

The fix

Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on august 9, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.

Notes

Ford's recall campaign number is 11s25.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall details

ManufacturerFORD MOTOR COMPANY
ComponentPower Train › Automatic Transmission
Power Train › Automatic Transmission › Torque Converter
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number12V006000

Vehicles in this recall

VehicleModel years
Ford Freestar2004, 2005All years
Mercury Monterey2004, 2005All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-006?

Ford is recalling certain model year 2004 and 2005 ford freestar and mercury monterey vehicles. The torque converter output shaft may fail.

How is recall 12V-006 fixed?

Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on august 9, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.