2020 Zero SR/S recalls and problems

The 2020 Zero SR/S has 1 safety recall and 1 owner complaint filed with NHTSA. Recall repairs are free at any Zero dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2020 Zero SR/S vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Zero SR/S recalls

Recall 20V-704: Exterior Lighting

Reported Nov 13, 2020 · 659 vehicles affected · Zero Motorcycles Inc.

Problem: Zero Motorcycles Inc. (Zero) is recalling certain 2020 SR/F and SR/S motorcycles. The front brake switch can fail from water getting into the switch.

Risk: An inoperable front brake switch will not illuminate the brake light when the rider applies the front brakes. Following vehicles may not realize the motorcycle is braking. Cruise control will not shut off with the application of the front brakes. Both conditions increase the risk of a crash.

Fix: Zero will notify owners, and dealers will the replace the front brake switch, free of charge. The recall began November 30, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-020.

2020 Zero SR/S problems reported by owners

Problem area	Reports
Service Brakes, Hydraulic	1

Typical mileage at the time of the problem: 1,200 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Zero SR/S complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes, Hydraulic · at 1,200 miles · reported Sep 8, 2022

The contact owns a 2020 Zero SR/S motorcycle. The contact stated that while riding at an undisclosed speed and coming to a full stop, the rear brake was applied; however, the motorcycle rolled backward. The motorcycle was taken to the dealer where it was diagnosed that the rear brake and caliper were engaged while riding, causing the rear brake and caliper to melt. The dealer informed the contact that the rear brake and caliper needed to be replaced. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,200.

Other Zero SR/S years

20222020

Compare all Zero SR/S years · All Zero models

Frequently asked questions

Does the 2020 Zero SR/S have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Zero SR/S: 20V-704 (exterior lighting). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Zero SR/S?

Owners report service brakes, hydraulic problems most often (1 reports). The typical mileage when problems were reported is about 1,200 miles.

Are Zero recall repairs free?

Yes. Safety recall repairs are free at authorized Zero dealers, whether you are the first owner or bought the car used.