2016 Volkswagen EOS recalls and problems

The 2016 Volkswagen EOS has 2 safety recalls and 4 owner complaints filed with NHTSA. Recall repairs are free at any Volkswagen dealer.

Recalls
2
Complaints
4
Crashes / fires
0 / 1
Injuries / deaths
0 / 0

Recalls may cover only some 2016 Volkswagen EOS vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2016 Volkswagen EOS recalls

Recall 19V-014: Air Bags

Reported Jan 11, 2019 · 119,394 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Recall 18V-329: Unknown or Other

Reported May 16, 2018 · 252 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

2016 Volkswagen EOS problems reported by owners

Problem areaReports
Electrical System3
Power Train1
Engine1
Seats1

Most reported parts

  • Electrical System › 12v/24v/48v Battery — 1

Typical mileage at the time of the problem: 20,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2016 Volkswagen EOS complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · at 20,000 miles · reported Aug 30, 2024
The contact owns a 2016 Volkswagen EOS. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after the battery had been recharged, several unknown warning lights illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately…
Seats · reported Jan 20, 2024
My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
Engine · reported Aug 22, 2023
Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine.
Power Train · reported Nov 17, 2022
On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow, uncontrolled stop on the side of the road. The EPC code, check engine light and the gear indicator warning lights were flashing. It was very scary to not have any control of the car. Very unsafe situation. The code reader indicated code U0103 meaning "lost communication with gear shift module". LP and Sons DeLand FL, repaired the vehicle, citing: remove and replace transmission gear…

Other Volkswagen EOS years

Compare all Volkswagen EOS years · All Volkswagen models

Frequently asked questions

Does the 2016 Volkswagen EOS have any recalls?

Yes — NHTSA lists 2 recalls for the 2016 Volkswagen EOS: 19V-014 (air bags), 18V-329 (unknown or other). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2016 Volkswagen EOS?

Owners report electrical system problems most often (3 reports), followed by power train (1). The typical mileage when problems were reported is about 20,000 miles.

Are Volkswagen recall repairs free?

Yes. Safety recall repairs are free at authorized Volkswagen dealers, whether you are the first owner or bought the car used.