2011 Thor Motor Coach Serrano recalls and problems
The 2011 Thor Motor Coach Serrano has 3 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Thor Motor Coach dealer.
Recalls may cover only some 2011 Thor Motor Coach Serrano vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2011 Thor Motor Coach Serrano recalls
Recall 17V-758: Equipment
Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Recall 17V-544: Electrical System
Problem: Thor Motor Coach (TMC) is recalling certain 2010-2011 Hurricane, and 2011 Serrano and Windsport motorhomes. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher temperatures.
Risk: The transfer switch may overheat, increasing the risk of a fire.
Fix: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on September 7, 2017. Owners may contact TMC customer service at 1-877-500-1020. Thor's number for this recall is RC000145.
Recall 13V-265: Electrical System
Problem: Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.
Risk: If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.
Fix: Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.
2011 Thor Motor Coach Serrano problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Electrical System | 2 | |
| Engine | 1 | |
| Visibility/Wiper | 1 |
Most reported parts
- Electrical System › Wiring — 1
Typical mileage at the time of the problem: 14,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2011 Thor Motor Coach Serrano complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Thor Motor Coach Serrano years
Compare all Thor Motor Coach Serrano years · All Thor Motor Coach models
Frequently asked questions
Does the 2011 Thor Motor Coach Serrano have any recalls?
Yes — NHTSA lists 3 recalls for the 2011 Thor Motor Coach Serrano: 17V-758 (equipment), 17V-544 (electrical system), 13V-265 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2011 Thor Motor Coach Serrano?
Owners report electrical system problems most often (2 reports), followed by engine (1). The typical mileage when problems were reported is about 14,000 miles.
Are Thor Motor Coach recall repairs free?
Yes. Safety recall repairs are free at authorized Thor Motor Coach dealers, whether you are the first owner or bought the car used.