2023 Polestar Polestar 2 recalls and problems

The 2023 Polestar Polestar 2 has 4 safety recalls and 117 owner complaints filed with NHTSA. Recall repairs are free at any Polestar dealer.

Recalls
4
Complaints
117
Crashes / fires
1 / 0
Injuries / deaths
2 / 0

Recalls may cover only some 2023 Polestar Polestar 2 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Polestar Polestar 2 recalls

Recall 25V-615: Back Over Prevention

Reported Sep 15, 2025 · 27,816 vehicles affected · Polestar Automotive USA, Inc.

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Recall 25V-280: Back Over Prevention

Reported Apr 25, 2025 · 27,816 vehicles affected · Polestar Automotive USA, Inc.

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Recall 24V-477: Equipment, Back Over Prevention

Reported Jun 26, 2024 · 25,825 vehicles affected · Polestar Automotive USA, Inc.

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Recall 23V-476: Suspension

Reported Jul 12, 2023 · 3 vehicles affected · Polestar Automotive USA, Inc.

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.

Risk: The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.

Fix: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.

2023 Polestar Polestar 2 problems reported by owners

Problem areaReports
Back Over Prevention93
Unknown or Other12
Electrical System9
Visibility/Wiper7
Fuel/Propulsion System5
Vehicle Speed Control4
Exterior Lighting3
Service Brakes2
Power Train2
Structure2
Lane Departure2
Forward Collision Avoidance2

Most reported parts

  • Back Over Prevention › Sensing System › Camera — 81
  • Back Over Prevention › Rearview System Braking — 6
  • Back Over Prevention › Warnings — 4
  • Structure › Body — 1
  • Lane Departure › Blind Spot Detection — 1
  • Forward Collision Avoidance › Warnings — 1
  • Lane Departure › Assist — 1
  • Forward Collision Avoidance › Automatic Emergency Braking — 1

Typical mileage at the time of the problem: 25,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Polestar Polestar 2 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · reported Oct 29, 2026
The vehicle's "Infotainment System," which includes the displays and the GPS, intermittently fail and black out completely. This also disables the radio and telecommunications. After 30-60 seconds, the system will reboot. However, the last time it occurred, on or about XXX, the audio did not restart and I had to reboot the system again manually. The Polestar service center (Volvo in [XXX]) had reset the Infotainment software earlier, on XXX, in response to my previous complaints. I have tried to schedule a new appointment with the service center, but they claim they cannot provide a loaner car…
Exterior Lighting · reported Sep 24, 2026
What component or system failed or malfunctioned, Reverse Lights available for inspection upon request? Yes How was your safety or the safety of others put at risk? Low visibility at night while backing up. Has the problem been reproduced or confirmed by a dealer or independent service center? Not sure. But I've done some research and it's a known issue among other Polestar 2 owners Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure…
Electrical System · reported Sep 22, 2026
Safety complaint description In August 2026, I experienced a potentially dangerous incident involving my 2023 Polestar 2 AWD Performance while performing a U-turn. During the maneuver, the vehicle unexpectedly stopped or hesitated and did not move forward when I expected it to, leaving me exposed in the roadway and creating a risk of a collision with approaching traffic. I do not know what caused this behavior. I am concerned that it may involve an unexpected interruption of vehicle propulsion, a driver-assistance system or another electronic or mechanical malfunction. I have not received a…
Back Over Prevention · reported Jul 8, 2026
The contact owns a 2023 Polestar Polestar 2. The contact received notification for NHTSA Campaign Number: 25V615000 (Back Over Prevention). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall remedy could not be completed because previous software updates were not completed. The contact stated that the dealer would only complete the recall if the previous software updates were completed, and the updates were not covered under the recall. The contact stated that the dealer failed to complete the software updates previously. The…
Structure · reported May 8, 2026
Over the last 1.5 months, the liftgate system on the vehicle has failed to fully close and latch. The vehicle shows the liftgate as unsecured and the liftgate has play despite being partially latched. Investigation of the vehicle shows that the tailgate damper drive unit wiring harness is designed in a way that the wires pinch and short to ground. This design flaw causes the vehicle to lose communication with the position sensors in the tailgate damper drive unit and prevents the tailgate from closing fully.

Other Polestar Polestar 2 years

Compare all Polestar Polestar 2 years · All Polestar models

Frequently asked questions

Does the 2023 Polestar Polestar 2 have any recalls?

Yes — NHTSA lists 4 recalls for the 2023 Polestar Polestar 2: 25V-615 (back over prevention), 25V-280 (back over prevention), 24V-477 (equipment, back over prevention), 23V-476 (suspension). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Polestar Polestar 2?

Owners report back over prevention problems most often (93 reports), followed by unknown or other (12). The typical mileage when problems were reported is about 25,000 miles.

Are Polestar recall repairs free?

Yes. Safety recall repairs are free at authorized Polestar dealers, whether you are the first owner or bought the car used.