2014 Peterbilt 388 recalls and problems

The 2014 Peterbilt 388 has 8 safety recalls and 17 owner complaints filed with NHTSA. Recall repairs are free at any Peterbilt dealer.

Recalls
8
Complaints
17
Crashes / fires
7 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2014 Peterbilt 388 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2014 Peterbilt 388 recalls

Recall 20V-199: Service Brakes, Air, Electronic Stability Control (ESC)

Reported Apr 6, 2020 · 460,515 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Fix: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Recall 15V-740: Tires

Reported Nov 9, 2015 · 1,876 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 Peterbilt 567 auto hauler vehicles. The affected trucks are equipped with Michelin 295/60R22.5 XZA-2 front tires that have a speed rating less than the vehicle is governed to.

Risk: Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.

Fix: Peterbilt will notify owners, and dealers will reprogram the engine's vehicle speed parameters to limit the maximum vehicle speed to the tire speed rating, free of charge. The recall began on January 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1115P.

Recall 15V-456: Electrical System

Reported Jul 22, 2015 · 288 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Risk: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Fix: Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

Recall 15V-132: Tires, Equipment

Reported Mar 6, 2015 · 213,230 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

Risk: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.

Fix: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

Recall 15V-108: Steering

Reported Feb 24, 2015 · 5,141 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.

Risk: Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.

Fix: PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

Recall 14V-283: Air Bags, Electrical System

Reported May 29, 2014 · 1,705 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there will not be a warning lamp indicator to notify the operator of the malfunction.

Risk: Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.

Fix: PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.

Recall 14V-013: Seat Belts

Reported Jan 24, 2014 · 10,414 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and November 3, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Fix: PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1-425-468-7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.

Recall 13V-222: Electrical System

Reported May 28, 2013 · 1,773 vehicles affected · PACCAR Incorporated

Problem: PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition switch causes the starter to engage when a key is partially inserted, before the key is turned.

Risk: Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash.

Fix: PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E.

2014 Peterbilt 388 problems reported by owners

Problem areaReports
Tires12
Wheels8
Structure3
Unknown or Other1
Electrical System1
Engine and Engine Cooling1
Engine1
Fuel/Propulsion System1

Most reported parts

  • Structure › Body — 1
  • Structure › Frame and Members — 1

Typical mileage at the time of the problem: 122,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2014 Peterbilt 388 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine · at 390,000 miles · reported Oct 2, 2019
Problems with (After treatment)codes flashing, check engine, immediately went to stop engine immediately and truck shut off at 70mph. Fortunately not on incline or decline and was able to pull to safety. This happened on two separate occasions. Peterbilt nor cummins has not been able to diagnose the problem until the fuel pump completely failed and took out the engine. Manufacturer knows this is a design and engineering flaw and refuses to take responsibility for these older trucks that still have low miles but are out of warranty. We are personally aware of 5 engine failures in the same time…
Tires · at 115,000 miles · reported Nov 18, 2014
2014 peterbilt 388 car hauler. Passenger side 2014 michelin xza 275/70/r22.5 blew up. Truck lost power hood was ripped apart. Wheel, door, hood, electrical, air intake destroyed. Waiting for insurance to cover any damage. So far have spend over 20,000$ plus road service. Truck was traveling 73 MPH front weight 11200. Tire had around 18000 miles.
Tires · reported Nov 18, 2014
We operate 6 brand new peterbilt 388 car haulers. Every truck randomly blows drive inside tire. Once tire blows it can blow adjacent tire. So far we had about 20 blow out in 2 month time. Only solution so far we found was to reroute exhaust pipe to the side and replace tires to all position tires. No reimbursement from peterbilt. Called every possible number, but no response. This is a factory defect and exhaust causes inside tire to overheat and cause blow out. Tires blow every 1000-3000 miles. We have spend over 30,000$ on road calls and tire replacement so far.
Wheels · reported Nov 18, 2014
We operate 6 brand new peterbilt 388 car haulers. Every truck randomly blows drive inside tire. Once tire blows it can blow adjacent tire. So far we had about 20 blow out in 2 month time. Only solution so far we found was to reroute exhaust pipe to the side and replace tires to all position tires. No reimbursement from peterbilt. Called every possible number, but no response. This is a factory defect and exhaust causes inside tire to overheat and cause blow out. Tires blow every 1000-3000 miles. We have spend over 30,000$ on road calls and tire replacement so far.
Wheels · at 165,000 miles · reported Nov 18, 2014
2014 peterbilt 388 car hauler traveling at low speed 25 at work zone. Passenger side tire blew. Only wheel tire and couple wires destroyed this time. Cost my company $1000 towing, new wheel $350, new tires $800... And couple thousand more on other items. Truck was about 76000 pounds. Front axel was 11800.

Other Peterbilt 388 years

Compare all Peterbilt 388 years · All Peterbilt models

Frequently asked questions

Does the 2014 Peterbilt 388 have any recalls?

Yes — NHTSA lists 8 recalls for the 2014 Peterbilt 388: 20V-199 (service brakes, air, electronic stability control (esc)), 15V-740 (tires), 15V-456 (electrical system), 15V-132 (tires, equipment), 15V-108 (steering) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2014 Peterbilt 388?

Owners report tires problems most often (12 reports), followed by wheels (8). The typical mileage when problems were reported is about 122,000 miles.

Are Peterbilt recall repairs free?

Yes. Safety recall repairs are free at authorized Peterbilt dealers, whether you are the first owner or bought the car used.