2020 Peterbilt 365 recalls and problems

The 2020 Peterbilt 365 has 4 safety recalls and 1 owner complaint filed with NHTSA. Recall repairs are free at any Peterbilt dealer.

Recalls
4
Complaints
1
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2020 Peterbilt 365 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Peterbilt 365 recalls

Recall 22V-277: Steering

Reported Apr 25, 2022 · 17,641 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

Risk: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

Fix: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

Recall 21V-391: Fuel System, Diesel

Reported May 26, 2021 · 612 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.

Recall 20V-506: Power Train

Reported Aug 26, 2020 · 1,097 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

Risk: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

Fix: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

Recall 20V-130: Electrical System

Reported Mar 4, 2020 · 35,671 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.

Risk: An electrical short circuit can increase the risk of a fire.

Fix: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.

2020 Peterbilt 365 problems reported by owners

Problem areaReports
Engine and Engine Cooling1

Most reported parts

  • Engine and Engine Cooling › Exhaust System › Emission Control › Urea Injection System (Def) — 1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Peterbilt 365 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine and Engine Cooling · reported Jun 23, 2021
The engine aftertreatment DEF fluid sensor in the DEF tank fails - setting a stop engine error code that shuts the truck down, resulting in an inoperatable vehicle on the road. Only way to move the truck is with a wrecker. Danger to driver and surrounding vehicles. Part has a known defect and is in allotment mode through dealers.

Other Peterbilt 365 years

Compare all Peterbilt 365 years · All Peterbilt models

Frequently asked questions

Does the 2020 Peterbilt 365 have any recalls?

Yes — NHTSA lists 4 recalls for the 2020 Peterbilt 365: 22V-277 (steering), 21V-391 (fuel system, diesel), 20V-506 (power train), 20V-130 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Peterbilt 365?

Owners report engine and engine cooling problems most often (1 reports).

Are Peterbilt recall repairs free?

Yes. Safety recall repairs are free at authorized Peterbilt dealers, whether you are the first owner or bought the car used.