2020 Nissan Murano recalls and problems

The 2020 Nissan Murano has 2 safety recalls and 45 owner complaints filed with NHTSA. Recall repairs are free at any Nissan dealer.

Recalls
2
Complaints
45
Crashes / fires
1 / 0
Injuries / deaths
2 / 0

Recalls may cover only some 2020 Nissan Murano vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Nissan Murano recalls

Recall 21V-402: Suspension, Steering

Reported May 27, 2021 · 14,276 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Recall 21V-170: Steering

Reported Mar 11, 2021 · 15,223 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Fix: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

2020 Nissan Murano problems reported by owners

Problem areaReports
Forward Collision Avoidance18
Unknown or Other10
Suspension8
Steering5
Service Brakes4
Visibility/Wiper3
Power Train3
Structure2
Seat Belts2
Wheels2
Engine1
Fuel/Propulsion System1

Most reported parts

  • Forward Collision Avoidance › Automatic Emergency Braking — 10
  • Forward Collision Avoidance › Warnings — 5
  • Forward Collision Avoidance › Adaptive Cruise Control — 3
  • Structure › Body — 2
  • Visibility › Sun/Moon Roof Assembly — 1

Typical mileage at the time of the problem: 8,200 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Nissan Murano complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Suspension · reported Oct 20, 2026
Component Affected: SUSPENSION: FRONT: CONTROL ARM: LOWER ARM Description of Defect: My 2020 Nissan Murano experienced a severe front suspension failure matching the exact structural symptoms described in Nissan Recall Campaign PC797 (NHTSA Campaign Number 21V170000) for defective front transverse links/lower control arms. The vehicle exhibited a loud popping and clunking noise coming from the front end, occurring primarily when applying the brakes and coming to a stop as the vehicle’s weight shifted forward. A professional diagnosis confirmed a failing front lower control arm and ball…
Visibility · reported Oct 5, 2026
January 4, 2024 the front portion of our panoramic sunroof shattered spontaneously. We thought we were struck by something so took care of it through our insurance. On April 27, 2026 the back portion of our panoramic sunroof shattered spontaneously. This time we were driving on the freeway on an overpass and there was no one around. This was also taken care of through our insurance. The repair shop checked for a recall and there wasn't one. We checked on the internet about this issue and saw that this has been a problem. We tried to be included in a class action suit and it had been closed.…
Steering · reported Sep 17, 2026
The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected. The mechanic became aware of cracked bushings on the upper control arm on both sides of the vehicle. The independent mechanic performed an alignment; however, after the alignment was performed, the steering instability and handling failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA…
Power Train · reported Jul 15, 2026
CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement. Notified Nissan Consumer Affairs, they created a case but refused to fully replace it, offered to pay only 50% of approximately $9k.
Structure · reported May 28, 2026
The sunroof leaks into the car causing a moisture issue. As someone with asthma and allergies this is a potential mold risk.

Other Nissan Murano years

Compare all Nissan Murano years · All Nissan models

Frequently asked questions

Does the 2020 Nissan Murano have any recalls?

Yes — NHTSA lists 2 recalls for the 2020 Nissan Murano: 21V-402 (suspension, steering), 21V-170 (steering). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Nissan Murano?

Owners report forward collision avoidance problems most often (18 reports), followed by unknown or other (10). The typical mileage when problems were reported is about 8,200 miles.

Are Nissan recall repairs free?

Yes. Safety recall repairs are free at authorized Nissan dealers, whether you are the first owner or bought the car used.