2011 Mercury Grand Marquis recalls and problems

The 2011 Mercury Grand Marquis has 2 safety recalls and 9 owner complaints filed with NHTSA. Recall repairs are free at any Mercury dealer.

Recalls

Complaints

Crashes / fires

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Injuries / deaths

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Recalls may cover only some 2011 Mercury Grand Marquis vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2011 Mercury Grand Marquis recalls

Recall 14V-704: Steering

Reported Nov 5, 2014 · 36,888 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Recall 13V-385: Steering

Reported Aug 29, 2013 · 355,000 vehicles affected · Ford Motor Company

Problem: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

2011 Mercury Grand Marquis problems reported by owners

Problem area	Reports
Electrical System	3
Steering	2
Service Brakes, Hydraulic	1
Fuel/Propulsion System	1
Air Bags	1
Seat Belts	1
Visibility/Wiper	1
Tires	1

Most reported parts

Service Brakes, Hydraulic › Pedals and Linkages — 1

Typical mileage at the time of the problem: 97,500 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2011 Mercury Grand Marquis complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Tires · reported Mar 10, 2026

225/60R17 tire purchased new started going flat in the first week. Walmart tire said there was no warranty. Receipt says otherwise. P&M tire of Blackwell, OK found defects in the interior sidewall and told us the tire had manufacturing defects. Reported to Nexen by making an account and filing a warranty request which they denied. They keep saying we are lying to deflect blame. We have the tire, it could be inspected by their preferred tire shop but they would rather be mad and yell at us. There is no receipt from P&M because they didn't charge us for looking at a tire they could not repair.

Steering · reported Jul 28, 2025

The contact owns a 2011 Mercury Grand Marquis. The contact stated that upon starting the vehicle, the steering wheel was locked. There was no warning light illuminated. Additionally, the gear shifter failed to operate as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The failure persisted, and the vehicle remained at the residence unrepaired. The contact stated that the failure was related to NHTSA Campaign Number: 13V385000 (STEERING). The manufacturer was not notified of the failure. The failure mileage was unknown.

Electrical System · at 105,200 miles · reported Apr 2, 2019

Driving on humid day, closed windows and turned on A/C. Controller failed to close defroster vents, causing window to quickly fog up, restricting forward vision. Previously had same problem on 2006 grand marquis which I had repaired by ford dealer. Took 2011 to dealer, got repair estimate of $900, as dashboard must be removed to get to failing part. Am told problem is vacuum leak in controller component. Although associated with A/C, which generally is not considered a safety issue, the controller failure does result in a safety issue, and in my opinion should be subject to recall.

Electrical System · at 122,000 miles · reported Nov 26, 2018

My 2011 mercury grand marquis ultimate edition, was very great however it caught on fire due to the malfunction of the windshield wipers...they would come on automatically while I was driving, my windshield wiper switch would be on the off position... And the wipers only worked on a high speed seeing none of the other speeds worked...prime example I would warm up the car for 10 min...because its cold outside then I would drive, all of a sudden minutes later, my windshield wiper turn on by itself in a high speed position , I turned the wipers on so I can see if turning off would help it doesn't…

Air Bags · at 70,000 miles · reported Sep 21, 2017

The air bag light remains on all the time. My mechanic says that car's computer is generating a code indicating a problem with a sensor in driver's side seat belt. He says that the entire seat belt assembly must be replaced at a cost of $500. The car only has 70,000 miles on it. Since this is a safety issue and appears from the many complaints you've received to be a common problem with 2005 grand marquis's, I urge DOT to issue a recall to require the manufacturer to pay for the necessary repairs.

Other Mercury Grand Marquis years

20112010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000

Compare all Mercury Grand Marquis years · All Mercury models

Frequently asked questions

Does the 2011 Mercury Grand Marquis have any recalls?

Yes — NHTSA lists 2 recalls for the 2011 Mercury Grand Marquis: 14V-704 (steering), 13V-385 (steering). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2011 Mercury Grand Marquis?

Owners report electrical system problems most often (3 reports), followed by steering (2). The typical mileage when problems were reported is about 97,500 miles.

Are Mercury recall repairs free?

Yes. Safety recall repairs are free at authorized Mercury dealers, whether you are the first owner or bought the car used.