2016 Mercedes-Benz S550 4Matic recalls and problems

The 2016 Mercedes-Benz S550 4Matic has 1 safety recall and 11 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2016 Mercedes-Benz S550 4Matic vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2016 Mercedes-Benz S550 4Matic recalls

Recall 19V-787: Communication

Reported Nov 1, 2019 · 24,226 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

2016 Mercedes-Benz S550 4Matic problems reported by owners

Problem area	Reports
Unknown or Other	6
Vehicle Speed Control	2
Visibility/Wiper	2
Wheels	2
Service Brakes	1
Air Bags	1
Visibility	1

Most reported parts

Visibility › Sun/Moon Roof Assembly — 1

Typical mileage at the time of the problem: 10,100 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2016 Mercedes-Benz S550 4Matic complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Wheels · reported May 21, 2024

I got this certified car from Mercedes Benz dealer. I have driven it sparingly for less than 10K miles without really any hitting any bumps or potholes . After a recent service [XXX] 2024 at a MB dealer, I was told that 2 wheels were cracked 1 front & 1 back . I took it to another MB dealer (MB Morristown, NJ) to change the wheels & they advised that all 4 wheels were cracked, & one wheel had 3 cracks. These are premium AMG staggered wheels & without a doubt there is genuine design issue or defect to wheels which at high-speed could crack & crumble causing major injury & destruction to…

Wheels · at 40,000 miles · reported Nov 24, 2020

I have now experienced cracks on three separate tire rims. The car has less than 41,000 miles.the tires are low profile, run flat tires and the rims appear to be aluminum and faulty.

Unknown or Other · at 34,000 miles · reported Oct 24, 2020

2016 mercedes cls550... I bought this car used and I've had it for about 6 months. I've already had a seizure in the car and was found slumped over by florida highway patrol at a dead stop with the car running and the air on and I woke up in the hospital. Something is wrong with the air conditioner causing carbon monoxide poisoning is the only thing that I can put together. The hospital obviously would not think that it was because of my air conditioner. They did a cat scan everything fine . They did a covid test everything and I was cleared and out the door in 5 hours. I have put this…

Visibility/Wiper · at 25,000 miles · reported Aug 14, 2020

Heard a loud bang while driving down the highway and didn't know what it was until returning home and looked up and saw the rigid crack from front to the back on the panoramic glass. There are no indications of debris hitting the glass as there are no chips.

Visibility/Wiper · at 25,600 miles · reported Jun 18, 2020

Vehicle's front windshield spontaneously cracked overnight while vehicle as parked in a locked private garage. Crack originates at top of windshield frame where body torques the glass and continues through advanced driver assistance systems, ending up in driver's line-of-sight. No visible point of impact on damaged area of glass. Driver assistance and safety systems are affected by the stress crack, rendering them non-functional. Dealer investigated and determined that stress crack was due to a defect in manufacturing and installation of the glass, not due to any impact or road debris.…

Other Mercedes-Benz S550 4Matic years

201720162015

Compare all Mercedes-Benz S550 4Matic years · All Mercedes-Benz models

Frequently asked questions

Does the 2016 Mercedes-Benz S550 4Matic have any recalls?

Yes — NHTSA lists 1 recall for the 2016 Mercedes-Benz S550 4Matic: 19V-787 (communication). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2016 Mercedes-Benz S550 4Matic?

Owners report unknown or other problems most often (6 reports), followed by vehicle speed control (2). The typical mileage when problems were reported is about 10,100 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.