2015 Mercedes-Benz GL550 recalls and problems

The 2015 Mercedes-Benz GL550 has 3 safety recalls and 8 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
3
Complaints
8
Crashes / fires
0 / 1
Injuries / deaths
0 / 0

Recalls may cover only some 2015 Mercedes-Benz GL550 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2015 Mercedes-Benz GL550 recalls

Recall 19V-787: Communication

Reported Nov 1, 2019 · 24,226 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Recall 18V-272: Suspension

Reported Apr 27, 2018 · 9,725 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.

Fix: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

Recall 16V-900: Power Train

Reported Dec 14, 2016 · 48 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.

Risk: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.

Fix: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

2015 Mercedes-Benz GL550 problems reported by owners

Problem areaReports
Engine4
Unknown or Other2
Structure1
Seats1
Engine and Engine Cooling1
Service Brakes1

Most reported parts

  • Structure › Body — 1

Typical mileage at the time of the problem: 2,200 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2015 Mercedes-Benz GL550 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · reported Sep 8, 2026
On 8/5/2026, the power boost on the vehicle was lost while at a nearby shopping center. Braking became very difficult and it was dangerous to drive even a little distance. There were no warning lights from the vehicle. We had it towed to an independent repair shop where they determined the brake booster had failed. They did a recall check and saw that it didn't apply to our specific vehicle. They repaired it which cost $2500. Later, we did research and found that there is an expanded recall, 22V315000, which includes our year, make, and model! Our vehicle brake booster failed in the same…
Engine · reported Sep 26, 2023
My 2015 GL550 has 90k miles on it and is city driven, on 09/11/2023 when I was trying to pull out onto a main rd my suv hesitated and the check engine light came on, luckily traffic wasn’t heavy at the time so I wasn’t in any accidents. I called and was able to get my suv into my local Mercedes dealership for an inspection. When the suv was dropped off the check engine light had gone off but when the service center pulled up the codes it showed both turbos were bad and have to be replaced. This isn’t something that should happen to a vehicle that is regularly serviced only at Mercedes…
Engine · reported Feb 22, 2023
Upon receipt of vehicle, when the weather was nice, a rattle in the engine compartment appeared to take place intermittently. Upon diagnosis by a dealership, intermittent was confirmed to take place on a cold start, and not intermittently. Upon further research, it was found the rattle is related to a manufacturer's defect with the timing chain tensioner(s) and their interaction with the valves. My safety was put at risk substantially. I live in the cold upper midwest. Every start of the vehicle is a cold start, and if I risk damaging my engine at any given hour, during the dead of winter…
Seats · reported Oct 8, 2022
There are many models of the gl550 ranging from 2012-2015, where the second row driver side seats get stuck in a downward position. Recently it happened to me and another gl550 was in the shop at Mercedes North Houston for repair for the same issue. These are very common in this make and model and something needs to be addressed concerning the matter.
Engine · reported Jun 22, 2022
As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.

Other Mercedes-Benz GL550 years

Compare all Mercedes-Benz GL550 years · All Mercedes-Benz models

Frequently asked questions

Does the 2015 Mercedes-Benz GL550 have any recalls?

Yes — NHTSA lists 3 recalls for the 2015 Mercedes-Benz GL550: 19V-787 (communication), 18V-272 (suspension), 16V-900 (power train). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2015 Mercedes-Benz GL550?

Owners report engine problems most often (4 reports), followed by unknown or other (2). The typical mileage when problems were reported is about 2,200 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.