2012 Mercedes-Benz GL350 recalls and problems

The 2012 Mercedes-Benz GL350 has 3 safety recalls and 22 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Urgent: recall 24V-298, recall 22V-315 carry a "do not drive" warning. Contact a dealer before driving.
Recalls
3
Complaints
22
Crashes / fires
0 / 1
Injuries / deaths
1 / 0

Recalls may cover only some 2012 Mercedes-Benz GL350 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2012 Mercedes-Benz GL350 recalls

Recall 24V-298: Service Brakes, Hydraulic

Do not driveReported Apr 26, 2024 · 15,604 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk: Reduced brake performance or brake failure can increase the risk of a crash.

Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.

Recall 22V-315: Service Brakes, Hydraulic

Do not driveReported May 9, 2022 · 350,294 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk: Reduced brake performance or brake failure can increase the risk of a crash.

Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

Recall 16V-081: Air Bags

Reported Feb 11, 2016 · 711,159 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

2012 Mercedes-Benz GL350 problems reported by owners

Problem areaReports
Air Bags13
Engine4
Unknown or Other1
Service Brakes, Hydraulic1
Fuel/Propulsion System1
Seats1
Engine and Engine Cooling1
Visibility1

Most reported parts

  • Seats › Front Assembly › Seat Heater/Cooler — 1
  • Engine and Engine Cooling › Engine › Gasoline › Turbo/Supercharger — 1
  • Visibility › Sun/Moon Roof Assembly — 1

Typical mileage at the time of the problem: 99,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2012 Mercedes-Benz GL350 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Visibility · at 130,000 miles · reported Jan 2, 2025
The contact owns a 2012 Mercedes-Benz GL350. The contact stated while driving at an undisclosed speed, the contact heard an abnormally loud crack. The contact inspected the vehicle and noticed that the rear glass in the moon roof had fractured without impact. The contact used tape on the fractured glass to prevent water from entering the interior of the vehicle. The dealer was made aware of the failure; however, the contact was informed that the replacement parts were no longer being manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no…
Engine and Engine Cooling · at 130,000 miles · reported May 31, 2024
The contact owns a 2012 Mercedes-Benz GL350. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with turbo failure. The contact was informed that the turbo needed to be replaced. The vehicle was not repaired. The contact was informed that the repair could not be covered under the warranty. The contact stated that the failure had previously occurred almost two years prior, and…
Seats · at 99,000 miles · reported Jan 30, 2024
The contact owns a 2012 Mercedes-Benz GLK350. The contact stated that while driving at an undisclosed speed, the front driver's seat was excessively hot while using the heated seat feature. The contact was burned by the excessive heat while using the heated seat. The contact stated there was no medical attention needed; however, the contact placed a pad on the seat for protection. In addition, while using the heated seat feature, the contact became aware of a burning odor. The contact contacted the dealer, and the dealer was made aware of the failure. The contact was informed that the feature…
Engine · reported Sep 4, 2023
Mercedes Benz settled with U.S Government the diesel emission scandal. There are about 122k class members. Under the settlement, Mercedes gave 122k class members 4 year/48k miles warranty. Under the warranty, MB replaced the timing chain in May 2022 but on April, 2023 while driving on I-95 in Massachusetts, the engine completely got shut down while driving 55 miles per hour. Luckily, no one got injured. But the car was not controllable. I barely pulled to the side of the hwy and called the towing. Brought it to MB of Westwood. MB Westwood did a diagnostics.Below is the note Mercedes Benz of…
Fuel/Propulsion System · reported Oct 24, 2022
I would like to file an official complaint with Mercedes Service center prior to escalating. Due to neglection the part of your authorized dealership, I am confronted with poor and conniving customer service, strong safety concerns, and financial loss. Also, Euro Motors did not report any issues with the vehicle wire harness during the pre inspection. During the pre inspection the only thing Mechanic pointed out was the rear left air suspension bag losing air (see attached videos of pre and post inspection).I brought in my GL350 for the manufacturing recall on September 20th, with sufficient…

Other Mercedes-Benz GL350 years

Compare all Mercedes-Benz GL350 years · All Mercedes-Benz models

Frequently asked questions

Does the 2012 Mercedes-Benz GL350 have any recalls?

Yes — NHTSA lists 3 recalls for the 2012 Mercedes-Benz GL350: 24V-298 (service brakes, hydraulic), 22V-315 (service brakes, hydraulic), 16V-081 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2012 Mercedes-Benz GL350?

Owners report air bags problems most often (13 reports), followed by engine (4). The typical mileage when problems were reported is about 99,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.