2023 Mercedes-Benz EQB 350 4Matic recalls and problems

The 2023 Mercedes-Benz EQB 350 4Matic has 4 safety recalls and 10 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Urgent: recall 26V-073, recall 25V-894, recall 25V-487, recall 25V-050 carry a "park outside" warning. Contact a dealer before driving.
Recalls
4
Complaints
10
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2023 Mercedes-Benz EQB 350 4Matic vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Mercedes-Benz EQB 350 4Matic recalls

Recall 26V-073: Electrical System

Park outsideReported Feb 6, 2026 · 11,895 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.

Recall 25V-894: Electrical System

Park outsideReported Dec 19, 2025 · 169 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.

Recall 25V-487: Electrical System

Park outsideReported Jul 25, 2025 · 660 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.

Risk: A loss of drive power increases the risk of a crash.

Fix: Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.

Recall 25V-050: Electrical System

Park outsideReported Feb 7, 2025 · 12,236 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

2023 Mercedes-Benz EQB 350 4Matic problems reported by owners

Problem areaReports
Electrical System8
Fuel/Propulsion System6
Unknown or Other3
Power Train1
Structure1
Engine1

Most reported parts

  • Structure › Body — 1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Mercedes-Benz EQB 350 4Matic complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · reported Oct 22, 2026
Vehicle: 2023 Mercedes-Benz EQB 350 4MATIC Recall Reference: NHTSA Campaign #26V073 / High-Voltage Battery Fire Hazard My vehicle is subject to an active safety recall concerning internal high-voltage battery failure that poses a direct risk of a vehicle fire while driving or parked. The manufacturer has instructed owners to limit battery charging to a maximum of 80% and to park the vehicle outside away from structures due to fire hazards. On October 20, 2026, Mercedes-Benz USA Customer Retention Management formally notified me in writing that the estimated remedy/parts availability date for…
Fuel/Propulsion System · reported Sep 28, 2026
My vehicle battery overheated. The dealership was unable to identify the cause. I have since learned there is a battery recall on this make and model, and I believe the recall needs to be expanded to include my vehicle and the overheating was likely caused by the battery failing.
Electrical System · reported Jun 9, 2026
The contact owns a 2023 Mercedes-Benz EQB-Class. The contact received notification of NHTSA Campaign Number: 25V487000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.Â
Electrical System · reported May 7, 2026
My 2022 Mercedes-Benz EQB has an unresolved recall (25V487000) issued July 25, 2025 — nearly 10 months ago — with status still listed as remedy not yet available. The recall is classified as URGENT: FIRE RISK WHEN PARKED on NHTSA's website for my specific vehicle. On May 6-7, 2026 I contacted Mercedes customer service three times and received conflicting safety guidance. Agent 1 told me charging above 80% was acceptable and did not advise outdoor parking. Agent 2 (appointed by a manager) told me to restrict charging and park outside immediately, and escalated to buyback team. Agent 3…
Fuel/Propulsion System · reported Apr 27, 2026
This complaint documents three deficiencies in Mercedes-Benz's recall response for recalls 25V487 and 26V073. First, the BMS software update applied under 25V050 reduced my vehicle's range by approximately 20% and degraded charging performance without adequate disclosure to owners. Second, Mercedes-Benz delayed notification to U.S. owners after fires occurred in already-remediated vehicles in Europe in November 2025. Third, interim measures are inadequate, now confirmed by EVgo independently restricting affected vehicles from their DC fast charging network. A detailed complaint document is…

Other Mercedes-Benz EQB 350 4Matic years

Compare all Mercedes-Benz EQB 350 4Matic years · All Mercedes-Benz models

Frequently asked questions

Does the 2023 Mercedes-Benz EQB 350 4Matic have any recalls?

Yes — NHTSA lists 4 recalls for the 2023 Mercedes-Benz EQB 350 4Matic: 26V-073 (electrical system), 25V-894 (electrical system), 25V-487 (electrical system), 25V-050 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Mercedes-Benz EQB 350 4Matic?

Owners report electrical system problems most often (8 reports), followed by fuel/propulsion system (6).

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.