2013 Mercedes-Benz E400 Hybrid recalls and problems
The 2013 Mercedes-Benz E400 Hybrid has 2 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2013 Mercedes-Benz E400 Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2013 Mercedes-Benz E400 Hybrid recalls
Recall 19V-787: Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Recall 15V-088: Structure
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Fix: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
2013 Mercedes-Benz E400 Hybrid problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Service Brakes | 1 | |
| Power Train | 1 |
Typical mileage at the time of the problem: 67,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2013 Mercedes-Benz E400 Hybrid complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mercedes-Benz E400 Hybrid years
Compare all Mercedes-Benz E400 Hybrid years · All Mercedes-Benz models
Frequently asked questions
Does the 2013 Mercedes-Benz E400 Hybrid have any recalls?
Yes — NHTSA lists 2 recalls for the 2013 Mercedes-Benz E400 Hybrid: 19V-787 (communication), 15V-088 (structure). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2013 Mercedes-Benz E400 Hybrid?
Owners report service brakes problems most often (1 reports), followed by power train (1). The typical mileage when problems were reported is about 67,000 miles.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.