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2011 Mercedes-Benz C350 recalls and problems

The 2011 Mercedes-Benz C350 has 4 safety recalls and 26 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
4
Complaints
26
Crashes / fires
0 / 2
Injuries / deaths
0 / 0

Recalls may cover only some 2011 Mercedes-Benz C350 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2011 Mercedes-Benz C350 recalls

Recall 19V-010: Air Bags

Reported Jan 9, 2019 · 288,779 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall 16V-363: Air Bags

Reported May 26, 2016 · 258,163 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Recall 16V-081: Air Bags

Reported Feb 11, 2016 · 711,159 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Recall 14V-177: Exterior Lighting

Reported Apr 11, 2014 · 252,867 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.

Risk: Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.

Fix: Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.

2011 Mercedes-Benz C350 problems reported by owners

Problem areaReports
Air Bags16
Unknown or Other4
Fuel/Propulsion System4
Electrical System1
Fuel System, Gasoline1

Typical mileage at the time of the problem: 52,861 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2011 Mercedes-Benz C350 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Fuel System, Gasoline · at 52,861 miles · reported Aug 17, 2022
The contact owns a 2011 Mercedes-Benz C350. The contact stated that upon approaching the vehicle, he noticed a strong fuel odor. The contact stated as he entered the vehicle, he could still smell the strong gasoline odor. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pump assembly and the fuel filter needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 52,861.
Fuel/Propulsion System · at 75,980 miles · reported Jun 29, 2020
My engine light jeep coming on with a p0456 code. Replace gas cap and purge valve control less then year ago. However I still smell gas when I fill up tank. After it goes down to 3/4 tank I don't smell gas. When it drop below half tank the engine light comes on. Same thing as last year now it starting again in june 2020. Only have 76000 miles. Dont drive thank much. Get service every year. They had recall for e350 back in 2013 however mb keep tell me its not my VIN. I think there is program with the c350 for 2011 model too. The light always come in when im driving does matter if city street or…
Fuel/Propulsion System · at 71,900 miles · reported Feb 7, 2019
I had a fuel pump flange crack and leak fuel when tank was filled. Also, the check engine light threw codes relating to small leaks in the system and as such wouldn't pass state inspection. I had to get these fixed -- basically both sides (Fuel pump/filter/sending unit) at the cost of almost $1,000 at a local shop. All VIN searches didn't show that my car was under recall for the fuel system, however I noticed that many other models in year 2011-2012 were under recall: see NHTSA campaign id #12v557000. I believe this model should be included in this recall.
Unknown or Other · at 30,000 miles · reported Dec 22, 2018
Takata recall. I have contacted mercedes benz of naples and was told that they did not have the parts and did not know when they would get them in.
Fuel/Propulsion System · at 100 miles · reported Dec 21, 2018
Fuel leek under seat passenger side as well strong smell coming from everywhere when the gas thank is filled at the gas station.I called the mbusa for help with this problem and they refocused to help .this is been ungoing problem with the mercedes as I had same problem with my 2007 s550 as well my 2007 e350 .this time I'm extremely scared ,if this problem that I have with my car it's going to cause the health damage to me and my family , and every time I open my garage door in the morning I'm afraid the electrical light or motor would spark and ignite the fumes and cause the major explosion…

Other Mercedes-Benz C350 years

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Compare all Mercedes-Benz C350 years · All Mercedes-Benz models

Frequently asked questions

Does the 2011 Mercedes-Benz C350 have any recalls?

Yes — NHTSA lists 4 recalls for the 2011 Mercedes-Benz C350: 19V-010 (air bags), 16V-363 (air bags), 16V-081 (air bags), 14V-177 (exterior lighting). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2011 Mercedes-Benz C350?

Owners report air bags problems most often (16 reports), followed by unknown or other (4). The typical mileage when problems were reported is about 52,861 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.