2012 Mazda Mazda5 recalls
Reported Sep 6, 2016 · 580,455 vehicles affected · Mazda North American Operations
Problem: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
2012 Mazda Mazda5 problems reported by owners
| Problem area | Reports | |
|---|
| Fuel/Propulsion System | 8 | |
| Tires | 7 | |
| Structure | 7 | |
| Steering | 4 | |
| Service Brakes, Hydraulic | 4 | |
| Air Bags | 4 | |
| Service Brakes | 3 | |
| Power Train | 3 | |
| Seats | 2 | |
| Visibility | 2 | |
| Suspension | 1 | |
| Wheels | 1 | |
Most reported parts
- Structure › Body — 5
- Visibility › Sun/Moon Roof Assembly — 2
Typical mileage at the time of the problem: 43,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2012 Mazda Mazda5 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Power Train · reported Aug 4, 2026
While accelerating from a complete stop at a traffic light on a multi-lane roadway, the vehicle suddenly lost all engine power without prior warning. The engine RPM dropped immediately to 0, causing the vehicle to stall in the middle of an active intersection and creating an immediate risk of a side-impact collision from oncoming traffic. All warning lights on the instrument cluster illuminated upon stalling. To clear the intersection safely, the vehicle was placed into Neutral and restarted. After shifting back into Drive and proceeding out of traffic, the vehicle repeatedly entered a…
Air Bags · at 226,000 miles · reported Jun 29, 2026
The contact owned a 2012 Mazda Mazda5. The contact stated that while driving approximately 45 MPH, a deer wandered into the middle of the road, and the contact depressed the brake pedal and the wheels locked up, causing the tires to slide. The contact lost control of the vehicle and crashed into a ditch, spun around, and struck another object, causing the vehicle to land back into the ditch where it came to a stop. The air bags did not deploy upon impact. A bystander called 911, and the contact was taken to the hospital by ambulance. The contact bit his lips hard during the crash, which caused…
Tires · reported Sep 25, 2024
Sentury Touring (Discount Tire) 205/55/R16. Both front tires have inner wear to the point of shredding in the same location on *both* front tires. Both tires went out at the same time and could have caused a serious accident. Discount tire stated it was an alignment issue. The alignment shop (30 minutes after new tires were installed after dual blowout) stated that my alignment was perfectly within spec and also stated there was no indication of tire rub on any portion of the vehicle.
Service Brakes, Hydraulic · at 118,000 miles · reported Oct 11, 2022
The contact owns a 2012 Mazda MZ5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 118,000.
Fuel/Propulsion System · reported Aug 10, 2022
This vehicle ejects a significant amount of fuel from its fuel filler port during every refueling. The volume of fuel and the distance the gasoline travels in a hazardous environment poses an avoidable risk that can result in a catastrophic event with potential fatalities. In addition, the cumulative quantity of fuel needlessly spilled negatively impacts the environment at a time of heightened environmental concerns. For these reasons, this known issue should be elevated from a simple technical service bulletin (#01-013-15-3048) to a safety recall before fatalities result from a known…
Frequently asked questions
Does the 2012 Mazda Mazda5 have any recalls?
Yes — NHTSA lists 1 recall for the 2012 Mazda Mazda5: 16V-644 (structure). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2012 Mazda Mazda5?
Owners report fuel/propulsion system problems most often (8 reports), followed by tires (7). The typical mileage when problems were reported is about 43,000 miles.
Are Mazda recall repairs free?
Yes. Safety recall repairs are free at authorized Mazda dealers, whether you are the first owner or bought the car used.