2014 Mack Pinnacle (CXU) recalls and problems

The 2014 Mack Pinnacle (CXU) has 18 safety recalls. Recall repairs are free at any Mack dealer.

Recalls
18
Complaints
0
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2014 Mack Pinnacle (CXU) vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2014 Mack Pinnacle (CXU) recalls

Recall 19V-107: Service Brakes, Air

Reported Feb 21, 2019 · 9 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks Inc. (Mack) is recalling one 2014 Pinnacle (CXU) vehicle and certain 2018-2019 Mack Anthem (AN) vehicles equipped with air brake supply tanks that have an air volume amount ranging from 70% to 96% of the amount required by the regulation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk: The undersized air brake supply reservoir may provide an insufficient air supply to properly operate the brakes during repetitive brake applications, reducing braking performance and increasing the risk of a crash.

Fix: Mack will notify owners and dealers will add an air tank to the affected vehicles, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0417.

Recall 16V-929: Suspension

Reported Dec 23, 2016 · 200 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.

Risk: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.

Recall 16V-099: Power Train

Reported Feb 19, 2016 · 33,981 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.

Risk: If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.

Recall 15V-644: Trailer Hitches

Reported Oct 13, 2015 · 448 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

Risk: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

Fix: Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0395.

Recall 15V-521: Service Brakes, Air

Reported Aug 17, 2015 · 79 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 Pinnacle (CXU) trucks manufactured from October 3, 2012, through February 18, 2014 and equipped with Meritor air disc brakes. In the affected vehicles, the brake chambers may have been incorrectly mounted resulting in internal contamination of the air brake calipers.

Risk: Contamination of the calipers may cause a loss of brakes on one wheel, lengthening the distance required to stop the vehicle, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will inspect the disc brake caliper and brake chamber to determine if the washers are located in the correct position. If the washers are in the correct position, no further action is required. If the washers are not located in the correct position, replacement of the disc brake caliper and brake chamber will be performed and the addition of two washers per brake assembly will be installed, free of charge. The recall began on September 30, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0392.

Recall 15V-139: Trailer Hitches

Reported Mar 11, 2015 · 262 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks, Inc (Mack) is recalling certain model year 2012-2015 CXU trucks manufactured February 4, 2011, to December 23, 2014, and equipped with an air release fifth wheel latch. The affected vehicles have a switch to release the fifth wheel latch that may invertently be pushed and cause the trailer to unintentionally disconnect from the tractor after the parking brake has been released.

Risk: An inadvertent decoupling of the trailer from the tractor may increase the risk of a crash.

Fix: Mack will notify owners, and dealers will install a secondary action that operators will need to activate before the fifth wheel will release, free of charge. The recall began on May 6, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0390.

Recall 15V-057: Service Brakes, Air

Reported Feb 3, 2015 · 85 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2014-2015 CXU trucks manufactured June 1, 2013, to November 28, 2014. These trucks may be equipped with an 88 liter air reservoir for the brakes instead of a 96 liter air reservoir. The lower volume of air may result in increased distances being needed to stop the truck. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."

Risk: If the truck unexpectedly requires extra distance to stop, there is an increased risk of a crash.

Fix: Mack will notify owners, and dealers will install a larger air brake reservoir tank, free of charge. The recall began April 1, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0389.

Recall 14V-545: Forward Collision Avoidance

Reported Sep 9, 2014 · 538 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.

Risk: If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.

Fix: Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.

Recall 14V-208: Exterior Lighting

Reported Apr 18, 2014 · 44,047 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.

Risk: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.

Recall 14V-207: Service Brakes, Air

Reported Apr 18, 2014 · 490 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks Inc. (Mack) is recalling certain model year 2014-2015 CXU trucks manufactured February 1, 2013, through January 27, 2014, and equipped with a vertical wet tank (aka supply air tank) for the brake system. The pressure relief valve may not have been installed in the tank during manufacturing.

Risk: Without a pressure relief valve, the air tank could rupture from being overpressurized increasing the risk of injury.

Fix: Mack will notify owners, and dealers will install a pressure relief valve in the air tank, free of charge. The recall began on June 11, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0380.

Recall 14V-205: Exterior Lighting

Reported Apr 18, 2014 · 1,342 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this recall is SC0378.

Recall 14V-137: Engine and Engine Cooling

Reported Mar 24, 2014 · 1,934 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks Inc. (Mack) is recalling certain model year 2014-2015 CXU, 2010-2015 LEU, and 2011-2015 MRU vehicles manufactured with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

Risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

Fix: Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on March 12, 2014. Customers may contact Mack at 1-336-393-2000 or Cummins Inc. at 1-800-343-7357. Mack's number for this recall is SC0377.

Recall 14V-078: Electrical System

Reported Feb 21, 2014 · 70,208 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.

Risk: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.

Fix: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.

Recall 13V-641: Engine and Engine Cooling

Reported Dec 20, 2013 · 35 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2014 CXU tractor trailers manufactured June 21, 2013, through October 4, 2013 and equipped with an automatic over-speed protection system. In the affected vehicles, the protection system, designed to monitor diesel engine speed and shutdown the engine should it rev excessively, may be wired incorrectly and may not operate as designed.

Risk: Without a system to control the engine speed, if airborne hydrocarbons (combustible vapors) enter through the air intake, excessive engine speed may result in a catastrophic engine failure and/or engine fire.

Fix: Mack will notify owners, and dealers will correct the system wiring, free of charge. The recall began on February 20, 2014. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0374.

Recall 13V-619: Seat Belts

Reported Nov 29, 2013 · 39 vehicles affected · Mack Trucks, Inc.

Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2014 CXU and MRU trucks manufactured August 12, 2013, through October 9, 2013 and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Fix: Mack will notify owners, and dealers will inspect the seat belt buckle, and if necessary, replace the seat belt buckles, free of charge. The recall began on January 30, 2014. Owners may contact Mack Trucks at 1-336-393-2000. This is Mack Recall No. SC0373.

Older recalls

RecallDateComponentSummary
13V-492Oct 17, 2013Power TrainMack Trucks is recalling certain model year 2013-2014 CHU, CXU, GU, LEU, and MRU vehicles manufactured with pro-torque axle spindle nuts from August 28, 2012, through August 16, 2013.
13V-493Oct 17, 2013SteeringMack Trucks is recalling certain model year 2014 CXU and GU model vehicles manufactured May 10, 2013, through June 12, 2013.
13V-195May 13, 2013Service BrakesMack Trucks, Inc.

Other Mack Pinnacle (CXU) years

Compare all Mack Pinnacle (CXU) years · All Mack models

Frequently asked questions

Does the 2014 Mack Pinnacle (CXU) have any recalls?

Yes — NHTSA lists 18 recalls for the 2014 Mack Pinnacle (CXU): 19V-107 (service brakes, air), 16V-929 (suspension), 16V-099 (power train), 15V-644 (trailer hitches), 15V-521 (service brakes, air) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

Are Mack recall repairs free?

Yes. Safety recall repairs are free at authorized Mack dealers, whether you are the first owner or bought the car used.