2020 Mack Pinnacle (CHU) recalls and problems
The 2020 Mack Pinnacle (CHU) has 4 safety recalls and 1 owner complaint filed with NHTSA. Recall repairs are free at any Mack dealer.
Recalls may cover only some 2020 Mack Pinnacle (CHU) vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Mack Pinnacle (CHU) recalls
Recall 21V-233: Electronic Stability Control (ESC)
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk: A vehicle that drifts out of its lane increases the risk of a crash.
Fix: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Recall 19V-896: Steering
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
Risk: If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
Fix: Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
Recall 19V-209: Exterior Lighting
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: If the reflectors are blocked, the vehicle's visibility to other drivers may be reduced, increasing the risk of crash.
Fix: Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0418.
Recall 19V-054: Visibility
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Risk: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Fix: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
2020 Mack Pinnacle (CHU) problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Exterior Lighting | 1 |
Typical mileage at the time of the problem: 17,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2020 Mack Pinnacle (CHU) complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mack Pinnacle (CHU) years
Frequently asked questions
Does the 2020 Mack Pinnacle (CHU) have any recalls?
Yes — NHTSA lists 4 recalls for the 2020 Mack Pinnacle (CHU): 21V-233 (electronic stability control (esc)), 19V-896 (steering), 19V-209 (exterior lighting), 19V-054 (visibility). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2020 Mack Pinnacle (CHU)?
Owners report exterior lighting problems most often (1 reports). The typical mileage when problems were reported is about 17,000 miles.
Are Mack recall repairs free?
Yes. Safety recall repairs are free at authorized Mack dealers, whether you are the first owner or bought the car used.