There are no safety recalls for the 2011 Lexus IS, but owners have filed 15 complaints with NHTSA.
2011 Lexus IS problems reported by owners
| Problem area | Reports | |
|---|
| Air Bags | 7 | |
| Visibility/Wiper | 4 | |
| Structure | 3 | |
| Engine | 2 | |
| Unknown or Other | 2 | |
| Seats | 1 | |
| Fuel/Propulsion System | 1 | |
| Power Train | 1 | |
| Steering | 1 | |
Most reported parts
Typical mileage at the time of the problem: 77,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2011 Lexus IS complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Visibility/Wiper · reported Jun 20, 2026
The dash has started melting after being in hot weather. Despite ceramic window tint which reduces heat (and likely slowed the melting) the dah continues to melt. This results in significant shining and reduction in visibility. While there was an enhanced warranty program from Lexus in which they would repair the dash, the melting occurred shortly after that expired. They will not take responsibility and fix it as they should, given this is a KNOWN issue with serious safety concerns.
Visibility/Wiper · reported Mar 19, 2026
The dashboard of our 2011 Lexus IS has begun to "melt," for lack of better words. We have owned the car since 2011 and it has approximately 162000 miles now. The problem has arisen over the last two years or so and is a known issue for cars of that period. Lexus claims they had an enhanced warranty program for this issue, but we were never contacted and the issue was not an issue then, but clearly this is a known defect in their materials. Replacing the dash on our own would be very costly. The glare resulting from this is terrible. I have reached out to Lexus and they will not take…
Visibility/Wiper · reported Feb 19, 2026
The dashboard on our vehicle has started to "melt." While there was a warranty enhancement program in the past (we did not receive notice), the problem has developed after the window for repair closed. This is a true safety issue now as visibility from the front windshield is hindered due to reflection. The dealer has asked us to contact Lexus and Lexus will not help us anymore, stating this is an out of pocket repair. Given that this is a known defect and a potentially serious safety issue, I urge you to initiate a true recall.
Visibility/Wiper · reported Sep 30, 2022
The dashboard is defective in that it melts when exposed to heat and becomes sticky. Although initially it started off as a cosmetic issue, the melting of the dashboard causes it to be very glossy to the point where it reflects onto the front windshield and creates a blind spot on the front windshield when driving. This poses an immediate safety hazard when driving as it's sometimes difficult to see objects that are right in front of the car while driving. The defective dashboard has been confirmed by the dealer and manufacturer. Although the manufacturer issued a customer support program to…
Air Bags · reported May 15, 2021
Takata airbag has been recalled for this model. Attempts have been made to contact via instructions on recall letter from manufacturer. Was informed someone would be out to repair it and no one showed up.
Frequently asked questions
Does the 2011 Lexus IS have any recalls?
No. NHTSA has no safety recalls for the 2011 Lexus IS as of this update. Check your VIN at nhtsa.gov/recalls for the latest status.
What is the most common problem with the 2011 Lexus IS?
Owners report air bags problems most often (7 reports), followed by visibility/wiper (4). The typical mileage when problems were reported is about 77,000 miles.
Are Lexus recall repairs free?
Yes. Safety recall repairs are free at authorized Lexus dealers, whether you are the first owner or bought the car used.