2023 Kia Sorento Phev recalls and problems

The 2023 Kia Sorento Phev has 2 safety recalls and 9 owner complaints filed with NHTSA. Recall repairs are free at any Kia dealer.

Urgent: recall 22V-703 carries a "park outside" warning. Contact a dealer before driving.
Recalls
2
Complaints
9
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2023 Kia Sorento Phev vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Kia Sorento Phev recalls

Recall 23V-610: Back Over Prevention

Reported Aug 31, 2023 · 144,979 vehicles affected · Kia America, Inc.

Problem: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Recall 22V-703: Trailer Hitches

Park outsideReported Sep 19, 2022 · 70,887 vehicles affected · Kia America, Inc.

Problem: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk: A fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

2023 Kia Sorento Phev problems reported by owners

Problem areaReports
Unknown or Other4
Engine3
Electrical System3
Vehicle Speed Control1
Steering1
Wheels1
Power Train1
Fuel/Propulsion System1

Typical mileage at the time of the problem: 50,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Kia Sorento Phev complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Unknown or Other · reported Nov 11, 2026
My car was 3 years old with only 12K miles on it. Parked outside my back door, I opened the passenger side door and placed a bag on the front seat, shut the door. When I came out 10 mins later, my driver's side window was busted out. This was NOT broken 10 mins earlier. Nobody was in or around or near my car. Most of the glass was on the ground and NOT inside the car. I Googled it and it showed articles of this being a recurring issue with the year and model of my car. I took it to the dealer for repair at my cost. I was afraid to drive the car after this incident. I am thankful that I was not…
Electrical System · reported Dec 3, 2025
While driving my 2023 Sorento plug-in hybrid a msg appeared that Charging Stopped Check Cable. When you stop the car and try to drive it will not go into any gear, msg says Shifting Conditions Not Met and Unplug Vehicle to Start and the wheels are locked up (E-brake) and needs a tow truck with dollies in order to load. This happened in the middle of the Highway and it’s happened FOUR times. By the time the dealer looks at it, the problem has cleared and does not show any codes. It’s not easy to reproduce since it just happens sometimes with the warning and sometimes no warning. The dealer…
Engine · reported Dec 21, 2024
When trying to accelerate from a standing stop, there is a one or two second delay, once the accelerator pedal is depressed, before the car moves. Extremely dangerous when pulling out into traffic. I had it back to the dealership to address this problem but they found nothing wrong. I guarantee you , the problem continues to exist.
Power Train · reported Dec 11, 2024
1. First incident occurred on 10/29/24. My wife pulled into driveway and placed car into Park. When she shifted to reverse, the transmission didn't respond and the car revved to a very high RPM when she took foot off of brake, no foot on gas. Unable to shift it to go forward or backward. She then turned car off, back on, and was able to reverse it. This situation occurred numerous times. 2. Sometimes, after this happened, she'd place it into drive, and the vehicle would only crawl (<5 mph) forward and not accelerate, though gas pedal was touching the floor of car. She'd place it back into Park…
Wheels · reported Jun 24, 2024
The wheels provided with the new vehicle are not the correct wheels for the car. On page 639 of the owners manual: "2023 Sorento PHEV OM 10.pdf" Section 9 "Specifications, Consumer information and Reporting safety defects", page 6. The paragraph with title Tires and Wheels, has two tables; "For hybrid vehicle" and "For plug-in hybrid vehicle". The new vehicle was delivered with tires: P235 55R19 101H (listed in the table for hybrid vehicle) The manufacturer specifies P235/55R19 105V for the PHEV. On this same page there is a CAUTION paragraph: "when replacing tires, use the same size…

Other Kia Sorento Phev years

Compare all Kia Sorento Phev years · All Kia models

Frequently asked questions

Does the 2023 Kia Sorento Phev have any recalls?

Yes — NHTSA lists 2 recalls for the 2023 Kia Sorento Phev: 23V-610 (back over prevention), 22V-703 (trailer hitches). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Kia Sorento Phev?

Owners report unknown or other problems most often (4 reports), followed by engine (3). The typical mileage when problems were reported is about 50,000 miles.

Are Kia recall repairs free?

Yes. Safety recall repairs are free at authorized Kia dealers, whether you are the first owner or bought the car used.