2004 Keystone Sprinter recalls and problems

The 2004 Keystone Sprinter has 3 safety recalls and 9 owner complaints filed with NHTSA. Recall repairs are free at any Keystone dealer.

Recalls
3
Complaints
9
Crashes / fires
0 / 1
Injuries / deaths
0 / 0

Recalls may cover only some 2004 Keystone Sprinter vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2004 Keystone Sprinter recalls

Recall 17V-755: Equipment

Reported Nov 22, 2017 · 1,205,997 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall 08V-325: Equipment

Reported Jul 17, 2008 · 161,250 vehicles affected · KEYSTONE RV COMPANY

Problem: Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (Gas flame) is present.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Fix: Keystone is working with dometic to repair these refrigerators (Please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369.

Recall 07V-134: Equipment

Reported Mar 22, 2007 · 122,162 vehicles affected · KEYSTONE RV COMPANY

Problem: Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (Gas flame) is present.

Risk: This could result in a fire.

Fix: Keystone rv will be working with dometic in order to repair these refrigerators (Please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100.

2004 Keystone Sprinter problems reported by owners

Problem areaReports
Tires4
Suspension2
Equipment2
Structure1
Electrical System1
Wheels1

Most reported parts

  • Equipment › Recreational Vehicle/Trailer — 2
  • Suspension › Rear › Axle › Spindle — 1
  • Suspension › Front › Springs › Leaf Spring Assembly › Shackle — 1
  • Structure › Body — 1

Typical mileage at the time of the problem: 3,500 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2004 Keystone Sprinter complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · at 5,000 miles · reported May 18, 2012
The contact owns a 2004 keystone sprinter fifth wheel. The contact stated that the vehicle was equipped with a ladder that was mounted on the rear by the manufacturer. The screws that were used to mount the later ended up penetrating an electrical wire. The contact noticed the problem when he touched the ladder and felt a slight shock. After further review, the contact found out that the ladder had not been grounded per electrical code. The vehicle was taken to the manufacturer and was repaired. The contact suggested that the manufacturer should pay for the repair and was offered half of the…
Equipment · reported Apr 14, 2010
Domestic company regarding refrigerator recall. 2004 sprinter travel trailer was purchased new. The consumer stated he never received a recall notice in the mail. The consumer was only been able to find one dealer who made service calls to homes, but they charged $240.00. The consumer stated he should not have to pay that amount money since he did not cause the problem. Dometic stated they would only cover $60.00 or the consumer would have to find a cheaper dealer.
Equipment · reported Oct 29, 2009
My 2004 keystone sprinter 293 fifth wheel caught fire while parked in my driveway. The charlotte, nc fire investigator suspects it started at the refrigerator. My refrigerator is part of the dometic recall. My insurance company is in the process of investigating if the refrigerator design was the cause. These refrigerator are dangerous and dometic needs to take responsibility for the losses that occur. Keystone needs to be held responsible as well because they are not ensuring their suppliers are providing safe components.
Suspension · reported Mar 6, 2008
The weakest link I own a 2004 keystone sprinter. This rv unit has 30,000 towed miles. This rv has the double eye suspension system. During my travels in 2007 a set of shackle plates broke. This part failure has resulted in a $1500.00 loss including a bent axle, suspension parts and damaged tires. Yes, I AM out of warranty. Keystone sprinter provided an $800.00 compensation. This suspension failure could cause fatal bodily damage. When a shackle plate breaks the axle can become detached from the rv home frame. The keystone sprinter organization refers to the failed part as a 'wear part'. This…
Tires · reported Aug 9, 2005
Dt: the contact owns a 2004 keystone sprinter. The contact complained about a tire problem . There was a blow out on the rear passenger side tire. Also, rear driver's side tire was about to blow out because the sidewall became detached from the rest of the tire. He took the vehicle to dealer and had all new tires put on the vehicle. Had the tire brand changed at his own expense. He went online and found a lot of people with this trailer that had similar tire problems.

Other Keystone Sprinter years

Compare all Keystone Sprinter years · All Keystone models

Frequently asked questions

Does the 2004 Keystone Sprinter have any recalls?

Yes — NHTSA lists 3 recalls for the 2004 Keystone Sprinter: 17V-755 (equipment), 08V-325 (equipment), 07V-134 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2004 Keystone Sprinter?

Owners report tires problems most often (4 reports), followed by suspension (2). The typical mileage when problems were reported is about 3,500 miles.

Are Keystone recall repairs free?

Yes. Safety recall repairs are free at authorized Keystone dealers, whether you are the first owner or bought the car used.