2011 Keystone Passport recalls and problems

The 2011 Keystone Passport has 3 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Keystone dealer.

Recalls
3
Complaints
2
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2011 Keystone Passport vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2011 Keystone Passport recalls

Recall 17V-755: Equipment

Reported Nov 22, 2017 · 1,205,997 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall 16V-600: Equipment

Reported Aug 15, 2016 · 51,585 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.

Risk: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Fix: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.

Recall 10V-478: Equipment

Reported Oct 5, 2010 · 5,459 vehicles affected · KEYSTONE RV COMPANY

Problem: Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.

Risk: A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.

Fix: Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer service at 1-866-425-4369.

2011 Keystone Passport problems reported by owners

Problem areaReports
Interior Lighting1
Latches/Locks/Linkages1

Typical mileage at the time of the problem: 980 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2011 Keystone Passport complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Latches/Locks/Linkages · reported Sep 28, 2014
There was a safety recall on the deadbolt lock cylinder. I went on line and filled out the form to get the replacement. It was suppose to be delivered in 10-12 business days. When it did not arrive, I called fastec industrial. They said they were experiencing extremely high volumes of requests due to the recall, so it was taking longer than normal. I waiting a few months and called back. They said they were just getting to the february requests (Which would be mine). So I AM still continuing to wait. Now it has been a little over 7 months! I AM tired of waiting. I think that is a ridiculous…
Interior Lighting · at 980 miles · reported Jun 20, 2011
The contact owns a 2011 keystone passport. The contact stated there was a short in the wiring connected to the light on the ceiling of the slide room. A mechanic diagnosed that the wires had melted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the dealer. The dealer was notified of the failure, but did not assist with repairing the failure. The failure mileage was 980 and the current mileage was 1,000. Updated 07/26/11 the consumer stated the faulty cicruit was disconnected and routed in another direction.

Other Keystone Passport years

Compare all Keystone Passport years · All Keystone models

Frequently asked questions

Does the 2011 Keystone Passport have any recalls?

Yes — NHTSA lists 3 recalls for the 2011 Keystone Passport: 17V-755 (equipment), 16V-600 (equipment), 10V-478 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2011 Keystone Passport?

Owners report interior lighting problems most often (1 reports), followed by latches/locks/linkages (1). The typical mileage when problems were reported is about 980 miles.

Are Keystone recall repairs free?

Yes. Safety recall repairs are free at authorized Keystone dealers, whether you are the first owner or bought the car used.