2004 Keystone Outback recalls and problems

The 2004 Keystone Outback has 2 safety recalls and 3 owner complaints filed with NHTSA. Recall repairs are free at any Keystone dealer.

Recalls
2
Complaints
3
Crashes / fires
1 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2004 Keystone Outback vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2004 Keystone Outback recalls

Recall 17V-755: Equipment

Reported Nov 22, 2017 · 1,205,997 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall 08V-325: Equipment

Reported Jul 17, 2008 · 161,250 vehicles affected · KEYSTONE RV COMPANY

Problem: Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (Gas flame) is present.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Fix: Keystone is working with dometic to repair these refrigerators (Please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369.

2004 Keystone Outback problems reported by owners

Problem areaReports
Suspension2
Wheels1
Tires1

Most reported parts

  • Wheels › Hub — 1

Typical mileage at the time of the problem: 3,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2004 Keystone Outback complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Suspension · reported Jul 25, 2008
We were pulling our 29 FT. Travel trailer north on hwy 75 near jasper, fl., when suddenly it started to fishtail. We tried to control the swaying, but it increased until the camper was moving our car and carried us off the road. The camper completely collapsed even though we did not roll. We were traveling on a straight road and did not make any lane changes or sudden moves to start the swaying. It just started and increased. We believe the axle broke or sway bar. The design of this camper added to the increased sway and probably LED to the collapsing.
Suspension · at 3,000 miles · reported May 24, 2006
I purchased an outback trailer from keystone rv in 2004 and it currently has 3000 miles on it. I recently noticed that the tires on the driver side have started to crack, and during the tire replacement the mechanic noticed that the hubs are loose on both axles on the driver side. I then took the trailer to general rv in mount clemens, michigan for repair and they confirmed that the hubs are both loose due to a lack of cotter pins that hold the castle nut on to the trailer on both hubs. The hubs have never been serviced by removal only by adding grease through the zerk fittings. The dealers…

Other Keystone Outback years

Compare all Keystone Outback years · All Keystone models

Frequently asked questions

Does the 2004 Keystone Outback have any recalls?

Yes — NHTSA lists 2 recalls for the 2004 Keystone Outback: 17V-755 (equipment), 08V-325 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2004 Keystone Outback?

Owners report suspension problems most often (2 reports), followed by wheels (1). The typical mileage when problems were reported is about 3,000 miles.

Are Keystone recall repairs free?

Yes. Safety recall repairs are free at authorized Keystone dealers, whether you are the first owner or bought the car used.