2020 Keystone Montana recalls and problems

The 2020 Keystone Montana has 1 safety recall and 4 owner complaints filed with NHTSA. Recall repairs are free at any Keystone dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2020 Keystone Montana vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Keystone Montana recalls

Recall 20V-351: Visibility

Reported Jun 12, 2020 · 428 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Fix: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

2020 Keystone Montana problems reported by owners

Problem area	Reports
Structure	2
Visibility	1
Equipment	1

Most reported parts

Structure › Body — 1

Typical mileage at the time of the problem: 30,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Keystone Montana complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · at 30,000 miles · reported Oct 30, 2026

The contact owns a 2020 Keystone Montana. The contact stated that the sidewall of the camper was failing because the outriggers were incorrectly installed. The contact stated that the walls were sagging and the slide-outs were scratching the floor. The manufacturer was notified of the failure and stated that the RV was out of warranty. The RV was taken to a dealer to be inspected, and the contact was informed that the RV was constructed incorrectly. The failure mileage was 30,000.

Structure · reported Dec 31, 2024

2020 Montana 3780 RL 5th wheel June 2024 Fiberglass 18 inch crack pass sidewall front cap Talked with Keystone they set me up with local dealer in July, in Sept they approved repair for frame flex. October 2024 after repair service team had completed repair and was moving it with Forklift, and another cracked formed in another spot as of Dec 31 2024 still not completed

Equipment · at 10,000 miles · reported Sep 10, 2021

The contact owns a 2020 Keystone Montana hauled by a 2016 Ford F-150. The contact noticed that the Lippert Fifth Wheel pin box that was connected to the vehicles was fractured. The contact mentioned that the pin box was damaging the bottom of the trailer and the contact was unable to remove the trailer. The vehicle was not taken to a dealer. The failure was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.

Visibility · reported Jun 8, 2021

The contact owns a 2020 Keystone Montana RV. The contact stated while driving 65 mph, the window glass panel detached causing one of the driver side windows to collapse didn't realize it was gone until vehicle was pulled over to the road side. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with the window needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V351000 (Visibility). The manufacturer had been informed of the failure and informed the contact…

Other Keystone Montana years

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Compare all Keystone Montana years · All Keystone models

Frequently asked questions

Does the 2020 Keystone Montana have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Keystone Montana: 20V-351 (visibility). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Keystone Montana?

Owners report structure problems most often (2 reports), followed by visibility (1). The typical mileage when problems were reported is about 30,000 miles.

Are Keystone recall repairs free?

Yes. Safety recall repairs are free at authorized Keystone dealers, whether you are the first owner or bought the car used.